Ace car rental review

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But you may not know a lot about the company and wonder whether it is a good choice. It was founded in by Robert Sorenson and today has more than locations worldwide, including in 23 states. ACE makes its own reservation system available to affiliate companies. That means that at certain locations another company may provide the vehicles. While you can make a reservation through the ACE website to pick up a car in Jordan, an Eras employee will meet you at the airport. But the company does have low aggregate ratings on several other pages.

Ace car rental review

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Username or Email Address. Let AutoSlash Track Your Car Rental ace car rental review Price Drops If you do decide to book with ACE, we recommend making sure that you document the condition of the car in detail before driving it off the lot to avoid any issues with damage claims later on. Thanks for your vote!

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Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. The encounter left me utterly dismayed and disappointed in the level of professionalism displayed by one of their employees. Upon questioning the pricing discrepancy and requesting verification for a phone number, the employee's demeanor quickly turned hostile and degrading. Instead of addressing my concerns with courtesy and respect, he resorted to berating me, refusing to finish the transaction, and even turning off his computer before walking away. The behavior exhibited by this employee was not only unprofessional but completely unacceptable.

Ace car rental review

Free to use There are no hidden charges or fees. Filter your deals Filter by car type, brand and more. Instantly customise your results. Book with flexibility Use our "free cancellation" filter for maximum flexibility at no extra cost. Travelers can access Ace by taking the MIA Mover public transportation system on the 3rd level between the Dolphin and Flamingo garages. From there, you can walk about two minutes to Ace Rent A Car, which is open daily from 7 am until 11 pm to accommodate a range of flight itineraries. Ace offers some top rewards available among rental car customer loyalty programs. On qualifying reservations, members earn two points for each dollar on their base rental rates. Additionally, there are no blackout dates or rental vehicle restrictions, and renters can even count points toward instant discounts at participating locations.

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Furthermore, the refusal to involve a manager after charging my credit card demonstrates a lack of accountability and disregard for customer satisfaction. It was founded in by Robert Sorenson and today has more than locations worldwide, including in 23 states. Newsletter Signup. Ronald Theodore, AL. Login Register. There are no black out dates for rewards program. Ace employees, estimators, claims representatives and body shops. Get the news you need delivered to you Sign up to receive our free weekly newsletter. Rep was visibly excited seeing me paying with Chase business Visa card that is primary for collision damage. Not expected from a reputable company member of Avis Budget Group. Its location on this page may change next time you visit. Milan Brossard, Other. Thanks Susan 10 Thanks for your vote! ConsumerAffairs has collected reviews and 1, ratings.

ACE Rent a Car is a small company, compared to some of the others we have reviewed Hertz, Enterprise, Avis with only 59 locations, so unfortunately, it is not as widely available as other companies, despite its relatively low pricing. The risk of using a small company is that they can run low on cars, or even sell out unless you book far enough in advance.

Thanks John 3 Thanks for your vote! While you can make a reservation through the ACE website to pick up a car in Jordan, an Eras employee will meet you at the airport. Rented a car through Priceline and chose a "Supplier Choice" option. No telephone contact. Customers largely complained about poor service and extra fees. ACE Rent A Car has grown from a neighborhood car wash into a rental company with more than locations worldwide. By comparison, Hertz has a C- rating and 1. Had to pay almost twice more than what I paid to Priceline extra to get a car with more than two seats because there were three of us. Travel Best Rental Cars. Alyssa Sacramento, CA. Lied in writing that I refused to sign the accident report. Email Address.