Apple genius bar appointment

To start the conversation again, simply ask a new question. Mac Pro, iOS Posted on Feb 26, PM. I used it last week to make an appointment to take in my Mac.

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Apple genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Once you've found your preferred store, tap the store's name to continue. On this page, you can choose your preferred appointment time and date , before tapping Reserve to confirm your appointment.

Open the Apple Support app, then tap the device you're having issues with under My Devices. If you need help with an iPhone, you should also include the phone company you use with your iPhone for a list of nearby Apple and carrier stores. User level: Level 1, apple genius bar appointment.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products. Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs.

Apple genius bar appointment

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.

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Feb 26, PM in response to IdrisSeabright. You almost certainly need an appointment. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call. Get hardware help. I used it last week to make an appointment to take in my Mac. More about iphones. US Edition. But that's a gamble because if they are busy that day, you might have to wait an hour or 2 maybe longer before the next appt. Apple Stores are always so busy that you should make an appointment in advance if you need to get in-person help. Other key qualifications include the ability to maintain composure and customer focus while solving technical issues and the ability to stay on schedule. Close icon Two crossed lines that form an 'X'.

In addition to the Genius Bar for hardware repairs, you have more immediate support options.

Found in Apple retail stores, it also offers classes and workshops. Share icon An curved arrow pointing right. Go to "Bring it in for Repair". I need to make a genius bar reservation for the Northbrook, IL store. The confirmation will also be emailed to you. In addition to the Genius Bar for hardware repairs, you have more immediate support options. To cancel your appointment, access that email and select the Manage my Reservation link. Show more Less. Use limited data to select advertising. Here's how to fix it , and how to troubleshoot and reset Bluetooth too. Whether you shop in a store or shop online , our Specialists can help you buy the products you love. Feb 26, PM in response to srmmjp Good luck! We look forward to welcoming you to our stores. Get started with your Apple ID. If you want to learn how to use your products, Apple has other in-store options.