Appointment at apple store

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets appointment at apple store aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based.

To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded.

Appointment at apple store

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call.

Method 2. Use it to order Apple products for shipping to your home or office.

If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store. Make an appointment and a staff member will be ready and waiting for you when you arrive. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. The Apple Store app is the key to making your Apple Store experience quick and pleasant. You can schedule a workshop or Genius Bar appointment. Use it to order Apple products for shipping to your home or office.

Arrange to mail your product directly to Apple. We can replace your iPhone battery for a fee. Learn more about iPhone battery service. We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Learn more about iPhone screen repair. If you go to another service provider, they can set their own fees, so ask them for an estimate.

Appointment at apple store

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter.

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Map displays a list of your the nearby Apple Stores you can sort the stores either by Availability —which one has the appointment soonest—or Distance —which is the closest. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple's Limited Warranty or an AppleCare plan. Frequently Asked Questions. Select the product you need help with. I need help to do this thansk tou. The details of the appointment are listed there. A forum where Apple customers help each other with their products. You can use these options or, if you really prefer an in-person appointment, just select The topic is not listed in step 2 above. Customers experiencing problems with products or applications can make an appointment for one-on-one assistance with an expert. Choose how you'd like to get help. Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Sign in. Learn more Sign up.

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An expanded search page will appear. It might even be possible to resolve some problems online, but if it looks like you need one-on-one customer service, you'll be scheduled for a Genius Bar appointment. Yes No. Learn more Thanks for signing up! Learn why people trust wikiHow. Search for your store. Relationships Dating Love Relationship Issues. Co-authors: 4. Mail Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Posted on Feb 19, AM. Depending on your location and product, you may see both Apple Stores and stores that are authorized to service Apple products. Use profiles to select personalised content.