Bloomex

Checked for accuracy by our qualified fact-checkers and verifiers.

Bloomex is a national Canadian floral company offering various floral and gift arrangements throughout Canada , Australia , [1] [2] New Zealand and the United States via its online order system. The company, headquartered in Ottawa , Ontario , is privately held by its founder and president, Dimitri Lokhonia. Bloomex is a floristry business that ships flower arrangements and other gift related items direct to consumers. The company was established in [3] [4] and maintains its headquarters and call centre in Ottawa. The company owns virtual telephone numbers that connect customers to the Ottawa call center when they dial a number in their local area code.

Bloomex

.

The company, headquartered in BloomexOntariois privately held by its founder and president, Dimitri Lokhonia.

.

As an independent product reviewer who has analyzed over customer experiences with online flower delivery services over the past 15 years, I know finding the right floral gift can be challenging. You want beautiful, fresh blooms at a fair price, delivered on time with excellent customer service support if any issues come up. Bloomex has been one of the more well-known online flower delivery services since being founded in by Canadian florist Dimitri Lokhonia. With real expertise designing top-notch floral gifts, what do customers have to say about actually ordering from Bloomex? I analyzed verified customer ratings and reviews for Bloomex across TrustPilot, Reddit, the Better Business Bureau and other major consumer sites. They arrived on time and were even prettier than expected for such an affordable price! Clearly while many shoppers love Bloomex for affordable fresh blooms delivered on-time, they still struggle with consistent quality across orders. And Bloomex really shines for budget-focused shoppers on sympathy wreaths and mid-range mixed flower bouquet pricing.

Bloomex

Bloomex is a national Canadian floral company offering various floral and gift arrangements throughout Canada , Australia , [1] [2] New Zealand and the United States via its online order system. The company, headquartered in Ottawa , Ontario , is privately held by its founder and president, Dimitri Lokhonia. Bloomex is a floristry business that ships flower arrangements and other gift related items direct to consumers. The company was established in [3] [4] and maintains its headquarters and call centre in Ottawa. The company owns virtual telephone numbers that connect customers to the Ottawa call center when they dial a number in their local area code. On March 1, , Toronto Star business and consumer affairs columnist Ellen Roseman reported on Bloomex online complaints, offering one customer's experience with a promised same-day delivery as an example of company unresponsiveness. In a follow-up Star column the next week, company president Lokhonia examined Roseman's late-delivery example, explaining that the order was entered past the deadline for same-day delivery, it was delivered according to the company's published terms and conditions , and the company never refunds delivery charges in such cases in order to maintain its low prices. In June , Bloomex issued a press release admitting that the company had made mistakes in the past due to unexpectedly strong sales growth, and announced new systems to improve customer satisfaction. Contents move to sidebar hide.

Define woven

Eight deliveries contained flowers that were already showing signs of decomposition. Retrieved 8 June We made repeated attempts to contact the company by phone and email to get a comment, but it didn't respond. Of the 13 orders we placed that were fulfilled, almost half arrived later than the nominated delivery date. Talk about lemons Industry Canada. After receiving a number of complaints from readers about low-quality and late flowers from Bloomex, we did a mystery shop of the company in September , and found the negative online reviews were well-founded. Download as PDF Printable version. Bloomex is a floristry business that ships flower arrangements and other gift related items direct to consumers. Retrieved

.

Eight deliveries contained flowers that were already showing signs of decomposition. Retrieved June 3, She says when she ordered flowers from Bloomex to cheer up her great niece, she was "disgusted" by what arrived. In a follow-up Star column the next week, company president Lokhonia examined Roseman's late-delivery example, explaining that the order was entered past the deadline for same-day delivery, it was delivered according to the company's published terms and conditions , and the company never refunds delivery charges in such cases in order to maintain its low prices. Checked for accuracy by our qualified fact-checkers and verifiers. Tools Tools. We then clicked through from the Google ad for Bloomex that we found in the results and placed the order. Categories : Retail companies established in Internet properties established in Online retailers of Canada Florist companies Privately held companies of Canada establishments in Canada. In all cases we needed to send multiple emails to get our money back. After receiving a number of complaints from readers about low-quality and late flowers from Bloomex, we did a mystery shop of the company in September , and found the negative online reviews were well-founded. Update 9 December Following the original publication of this story, the ACCC commenced proceedings in the Federal Court against Bloomex for allegedly publishing misleading online star ratings and price representations. Fact-checked Checked for accuracy by our qualified fact-checkers and verifiers. When you search online for flower deliveries in towns and cities across Australia, one of the top results is likely to be Bloomex. Retrieved 8 June Bloomex is a national Canadian floral company offering various floral and gift arrangements throughout Canada , Australia , [1] [2] New Zealand and the United States via its online order system.