Dreamstation 2 keeps shutting off

Shorty after I had the new machine I woke up one morning and the machine was off.

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Dreamstation 2 keeps shutting off

December 14, The guidance below is intended to address some of the more common questions we receive about replacement devices. If you cannot find what you are looking for, please call for additional support. DreamStation or DreamStation Advanced. If you are accustomed to using a first-generation DreamStation device with humidification, you may notice that you may be using less water and that the humidifier plate is occasionally less warm than with your original device. The Dreamstation 2 utilizes adaptive humidification when a standard tube is being used. This means that the device automatically adjusts the heater plate temperature to maintain a constant level of relative humidity at the mask and adapts to the ambient conditions in the room. In order to troubleshoot this issue, you may try the following steps:. Ensure that the humidifier is attached to the device correctly and there is distilled water in the chamber. Make sure that the humidifier is turned on and that your mask and tubing are attached correctly.

So, back to your problem. We know how important it is to feel confident that you are cleaning your device properly.

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Dreamstation 2 keeps shutting off

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What I think might be happening, I have always slept with one hand on my nose or forehead. Machine shut off during the night again. My mask was on securely and I wore it all night so I know it wasn't because I removed my mask. If, however, you chose to receive a device with Auto-adjusting CPAP settings, it will be set to factory default. Check the air tubing and remove any blockages. This Compatibility List shows the ResMed masks. Try using a different power point, power board, or extension cord. Can I use my DreamStation 2 device without the humidifier attached? Ramp Plus pressure set to off patient to select desired starting pressure. Information for patients and caregivers who have received a DreamStation 2 as a replacement for your existing CPAP device.

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Contact and support Contact and support Customer support Professional healthcare support Company contacts. Please be advised that these posts may contain sensitive material or unsolicited medical advice. Lost Password? Remove the water chamber and empty. This return shipment is pre-paid, so there is no charge to you. When power resumed, my CPAP's display showed it power on, but then it turned back off before it finished booting up it still was showing the initial Philips logo screen. To post a message, you must create a free account using a valid email address. There are no other clocks, say on your kitchen stove, that might have shown the interruption? Please be sure that you have removed the humidification chamber from the device prior to filling it with water as this may cause water to splash or spill. I don't recall getting up in the night, there are no events before or after these machine off periods. Contact and support Contact and support Customer support Professional healthcare support Company contacts. Pages 2 : 1 2 Next ». It can take a few hours for your device, when set to the auto-adjusting mode, to adjust to the characteristics of your airway. There are Auto Start and Auto Stop settings that may be on.