Eufy homebase 2 red light meaning

AnkerSupport My Homebase was showing a solid red light this morning.

This article is to help you find the cause and correct it. Boot Up Process. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. Please do not disrupt the process. Ethernet Cable Connection. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up.

Eufy homebase 2 red light meaning

Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great. Need to get it working asap or will need to return it. And I have also updated the firmware. Not installed at present due to batteries need charging on the cameras. If you are having trouble getting homebase to connect, here are some steps you can follow to reset it. Make sure your internet is working before trying these steps. Unplug homebase power connector and ethernet. Hold down Sync button for seconds to drain residual charge. Wait 20 minutes. Plug in network Plug in power.

Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. Follow Us. We appreciate your feedback of this site.

I had this setup for closer to a month and suddenly last Thursday the status light switched to red. I tried to hard reset after about 14seconds pushing down the reset button it says unable to connect to internet. I have ruled out the connection problem. The ethernet cable works, so does the internet on that ethernet cable. Removed the static ip address assigned to the homebase. Still no success.

It is very frustrating when you are not able to configure and use your Eufy HomeBase because it is unable to connect to the network. This issue normally occurs when you try to configure your brand new HomeBase, but can also occur on your already configured HomeBase after power outage. Just after you turn ON your HomeBase for the first time, if everything is OK, it should be blinking red which means it is ready for setup. If it is stuck on solid red , it means there was a problem connecting to the network. If it is blinking blue , it means that HomeBase is successfully connected to the network but setup is pending. When it is constant blue, it means you have successfully setup your HomeBase.

Eufy homebase 2 red light meaning

This article is to help you find the cause and correct it. Boot Up Process. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. Please do not disrupt the process. Ethernet Cable Connection. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. Router Settings. Sufficient Power. Make sure you use the original or a 12V-2A equivalent power adapter. Otherwise, HomeBase will not receive sufficient power to work.

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I was asked to return it to the store. Springfield April 24, , pm 4. Are you talking about EUFY cams? Removed the static ip address assigned to the homebase. We here cannot give you a solution or better help! Chiquinho April 24, , am 2. Click the chat button in the bottom right corner of the page. Tank June 16, , pm 4. Initial setup of my first camera went well, I was very pleased. Unplug homebase power connector and ethernet. Chiquinho April 27, , am Solid red light does not turn white. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. Fine you solved that problem! I then realized a week prior I had attempted to statically assign IP addresses to devices on my network.

This homebase 2 is the replacement for another that you originally purchased. Any ideas to solve this or I have to ask again for a replacement for all these defective devices.

Chiquinho April 25, , pm Ice1 April 24, , pm 3. Applicable for those products. I have 2 x Homebase 2 and one works and the other is always red. Initial setup of my first camera went well, I was very pleased. Follow Us. I confirmed the MAC address of my HomeBase2, and was able to ping the device on my network througout these troubleshooting stages. Then I tried to setup my 2nd camera and it could not be discovered. However, the change had no effect on my HomeBase2. We're happy to assist you whenever you need us. Plug in network Plug in power. Disconnected the power and let the device stand for 10 minutes but the light is still solid re after initial flashing This is on a eufycam 2c. Still Need Help? Springfield April 24, , pm 6.