Fido online chat hours

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, fido online chat hours, vishing, smishing.

June It is now Sunday at 10am and neither the phone line or the Chat line is open. I'm startng to see a pattern here. So making rediculous errors on my bill - making rediculous errors on their website - etc Oh I forgot the punch line.

Fido online chat hours

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months? Go to Solution. Hey Benjamin12 ,. For support please contact us via our support pages here. September Hey Brarharpreets! You can contact us through one of our channels and we'll be happy to help you. Hey dole I'm sorry to learn that you're having a difficult time reaching the Home Internet Tech Support team. When you call in and are asked to enter your account number, make sure to enter your Home Internet account number in order to be redirected to the right department. Keep us posted. November Live Chat tells me that I am contacting them outside business hours.

Which province are you located in? Even if you provided documentation that you made payment via online bank transfer, Fido would not be able to do anything until they actually receive those funds. Check your network status Check for outages and get help with fido online chat hours, home internet and WiFi network issues.

January Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week January "Thanks for contacting us. Please try again later. February I'm having a similar problem Feb 10 in Alberta.

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem.

Fido online chat hours

July Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden? I've spent over an hr looking. Go to Solution.

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Identify Social Engineering Scams Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Hey gordonglam, Were you able to reach our internet tech support? So making rediculous errors on my bill - making rediculous errors on their website - etc We are committed to ensuring our products and services are accessible. No error message, but it has been 90 minutes since the "Your chat is being transferred to a Live Chat agent" message first popped up. I've also tried several other times, but not waited as long before I ended the session. Learn more. I feel your pain Peter, I have been with Fido since it started over 30 years ago and have always been very happy phoning for help from Customer Service and having a live person in Canada help me. Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. It too well over an hour to have my issue my extra payment not applied NOT resolved. FidoRania Moderator. Post Reply. Join the community. Hey WolfieW , That's weird. Having the same issue!!

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months?

RickSharman I'm a participant level 1. If you would like to send them a secure message, you would need to do so via Facebook messaging or Twitter direct messaging DM. Go to solution. You can report a concern. The agent was not knowledgable about compatibility of other devices with hitron modem and fido internet services, though he did expedite my purchase of fido internet. Hey Benjamin12 ,. Welcome to the Community. In response to newbie3. Welcome to Fido. We've got you covered! Showing results for. We'll be looking into it!