Fitbit app issues

Hello, my FitBit app worked really good until two days ago, then yesterday it had trouble syncing, and today it has logged me out and I can't log back in.

The NEW app is obviously screwing up many functions on many different models - just look at all the posts here on the Forums and around the internet. Nothing Customer Support had me try worked and nothing here on the Forums has fixed anything either; most importantly to many is nearly ALL models Stop responding to our requests for help with the scripted responses like is it too loose on your wrist, did you sleep in a different position or be sure to check your battery! Connect the dots and talk to your programmers. I've been waiting for a valid answer to fix the issues and I think it's about time to shop other brands at this point. The new app is a bunch of crap.

Fitbit app issues

The latest app update for my charge 5 is just awful. Resting HR is messed up. This does absolutely nothing at all to meet my purpose in wearing it. Major QA fail this update! And major thumbs down on the design. My sleep and HR are all messed up too. Totally agree. The user interface is not user friendly at all. Having your steps refresh from 0 every time one opens the app is a terrible idea. Also they took away the ability to see what charge percentage the fit bit is when you pull down to sync. Agree - I hate the 1 color and how I can no longer lay it out the way I like. Also it seems the sleep tracker and HR monitor are a little messed up. I wonder if they bothered to beta test it before release?! Click here to read the announcement: Updates coming to the Fitbit app. After ordering a Fitbit Charge 5 a few days ago, I installed the Fitbit app on my Android phone to get a preliminary look at its setup.

Thinking the same. And major thumbs down on the design.

Any ideas? Happy new year to all!! I have had the same issue today. I turned my phone off and powered back up and now my Fitbit app is working correctly and updated. I'm having issues today as well.

Affiliate links on Android Authority may earn us a commission. Learn more. That spokesperson states:. Original article: October 11, PM ET : If you tried to open up the Fitbit app this evening, you may have noticed that it is having some difficulty loading up. According to Down Detector , Fitbit is currently experiencing an outage. It appears when you open the app, none of the data is populating. Not only that, but it seems that the Coach tab is completely down for the count. At the time of writing, Fitbit has yet to acknowledge the issue via its public support channels. So, as of right now, we have no timetable for a fix.

Fitbit app issues

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working?

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In this case, all you can really do is wait for Fitbit to resolve the issue. Show only Search instead for. Author ch, passion for improvement. Hope to see you around! Fantastic news! Same issues. Try cleaning it with a brush, cotton bud, and rubbing alcohol. The latest app update for my charge 5 is just awful. All forum topics Previous Topic Next Topic. Did you mean:. Several Fitbit users online have complained about painful skin irritation on their wrists while wearing their devices. Start a new one or visit our Help Center.

Fitbit fans were understandably frustrated earlier this month when the official app received a controversial update that made it inconsistent and harder to use. Well, Fitbit has now taken note of the outrage and promised a big app update that should address at least some of the complaints.

Best Answer. Fitbit told these users that it would replace their smartwatches free of charge. Happy new year to all!! Fitbit Versa: Press and hold the left and bottom right buttons at the same time until you see the Fitbit logo. Press the button on the charge three times within eight seconds. In response to Andrealitch. You should feel a vibration. Trackers and watches with physical buttons Fitbit trackers and smartwatches with physical buttons face a fair share of issues. Accepted Solutions. Showing results for. Fitbit Ionic: From the main clock face, press and hold the button on the left side. Samsung Galaxy A5, I think is was thursday 9th. Some Charge 5 users have noted that switching off the built-in GPS after activity tracking improves battery life. Press the button on the charging cable below the tracker compartment three times within five seconds. This may cause interference that prevents notifications from appearing on your Fitbit tracker.