Fitbit not turning on

It worked earlier but is now blacked out.

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. I have tried to clean the backing and pins as suggested on feeds, I have attempted to restart to factory settings- no response. Any advise on how to fix this? I reached out to live chat with support- and got down to position 1 on the list- then it sent be back to the beginning application page to set up a chat.

Fitbit not turning on

Midway through a walk tonight, my Fitbit went black and will not power on. It was charged and has been working fine. I tried putting it on the the charging cable and powering it up or reseting it but had no luck. My app shows it is fully charged but of course will not sync because it has no power. Help please. Hey there Rlcoleman03 , it's great to see a new member around! By any chance have you tried using a different charging cable in case you have a friend who can borrow it? I'd recommend this restart 3 times in a row even if the 1st one be unsuccessful, go for the 3 in a row. Believe me or not, this does the trick. PS: Note that your Fitbit app will remain the level of battery for the last sync.

Has anyone found a solution! I did as they asked, and let it drain fully, and then recharge it. There is a red light on the back, and it will not turn on at all.

I have had my Fitbit for just over a year. There is a red light on the back, and it will not turn on at all. When I plug it in to the charger, it vibrates, but there is no fitbit logo, and the screen remains black. Even after charging all day. Please help. Moderator Edit: Clarified subject.

My charge 3 screen has gone black for the second time within a week. I previously had the lines running down it and I reset it successfully. The black screen will not reset. I finally allowed the battery to completely die before charging it. Go to the Best Answer. Your reply is appreciated Psychojinks. I'm sorry to know that you're still experiencing difficulties with your Charge 3 despite trying the troubleshooting steps that were shared on my previous post. That said, because the display of your Charge 3 is still not turning on, please follow the next steps to perform a long restart process and let me know if the issue persists:. View best answer in original post. Hi Psychojinks , welcome to the Community Forums.

Fitbit not turning on

Hopefully one of these ten troubleshooting steps will help get rid of the problem. Fitbit has a great range of devices. Popular choices for fitness bands are the newly released Charge 5 and the more discreet Luxe or Inspire 2.

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Replies are disabled for this topic. Give it a thumbs up to show your appreciation! Dump Fitbit im telling you Samsung trackers are for better. Dave Johnson. In response to weekapaugh. In response to Aniliner. Will this also work if the battery is dead? Ti invito a partecipare nelle nostre discussioni! No lights at all. Causes of a Fitbit Not Turning On. Turn on suggestions. Went through chat support with Jonathan, he said he would escalate the issue higher up and I would be receiving an e-mail. I think you should contact Support for more help.

Fitbit has revolutionized the way we approach fitness and wellness by seamlessly integrating technology into our daily lives. However, encountering power problems with your Fitbit can be frustrating, especially when it fails to turn on despite your best efforts.

Screen still blank. No amount of tapping or resetting would make the screen work. Start a new one or visit our Help Center. Something happened with the versa 2. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Contact Fitbit customer support. Hi, I had the exact same problem and almost given up trying to fix it. Press and hold the button on your tracker for four seconds. Fitbit Moderator. My Versa 2 is still dead. In response to Sadies. A nice but unhelpful man suggested everything I had done. Charge the Fitbit for a minimum of three hours before using it.