Fitbit wont charge

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So I see some other people have posted on this problem. I ordered my Fitbit Sense on January 7, , directly from Fitbit. There were some shipping issues and I finally got it at the end of January. Since receiving it, I have had intermittent charging issues. Sometimes this is resolved by cleaning the connections, other times I've had to resolve it by resetting the Sense by holding down the button for 10 seconds until the Fitbit symbol shows on the face of the watch. On a few occasions I just had to keep trying plugging it in to different sockets on my computer. It won't reset using the button, nor will it work after cleaning the contacts or plugging it into different sockets.

Fitbit wont charge

My Charge 5 will no longer charge anyone else see the irony here. I have tried several different USB power adapters and yet the Charge 5 does not take a charge. So it won't be long before it dies. Any troubleshooting suggestions? Unfortunately, I do not know anyone with a Charge 5 to be able to try their charger. Go to the Best Answer. I contacted customer customer via live chat earlier this morning and the problem has been solved! Here is what the support agent had me do:. I had no idea there was a button on the charging cable. I have included a picture of it on the USB-A connector here for reference. View best answer in original post.

I suggest you use the chat facility or phone for a prompt response. Oh Happy Day! Mine is only 3 months old.

Hello- having real trouble charging my battery! Any help would be greatly appreciated! Go to the Best Answer. If you've opened them wide enough then the bottom of the clips should be touching the main body of the charger. The little dent in the left hand side of the Charge 3 should be in line with the hole that's on one of the clips of the charger. Something to note is that Fitbit say not to use a USB hub for charging.

Fitbits are designed to assist you on your fitness journey by keeping track of your goals. Available in different models, the one you choose depends entirely on personal preference and budget. Like most electronic devices, Fitbits can sometimes experience charging issues. This can be a major inconvenience, especially if you rely on your Fitbit as part of your daily routine. Fortunately, there are some troubleshooting techniques that Fitbit owners can try out before giving up and buying a brand-new device. This article will look into various reasons why your Fitbit may not be charging and how to go about fixing it. Generally, Fitbits have decent battery lives between charges, with the latest models lasting up to seven days.

Fitbit wont charge

Affiliate links on Android Authority may earn us a commission. Learn more. While most Fitbit wearables are built to survive not just sweat but temporary water submersion to depths of 50 meters feet , you should always dry them off completely before charging. Try to use a lint-free cloth if you have one. Google suggests you gently!

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Hi, thank you for confirming that you've been experiencing the same problem with your Charge 5, BillS Sad to hear that you're having issues charging your Charge 5. New charge4 yesterday but won't charge - have tried all the usual things, different computer USBs and several appropriate wall chargers, left connected sev hours. Oddly enough, mine is the same age, same problem. Community Moderator, Fitbit. Learn more. Do that before you buy one! I tried to reset the Fitbit and got the logo after pushing the button on the charger but it still will not charge. Welcome to the forums! Geigerin Thanks for sharing this information. With a new or nearly new Fitbit the problem is almost always that the Fitbit is not responding, so even though it is charging, it does not LOOK like it is charging, if that makes sense. All forum topics Previous Topic Next Topic. Make sure that while you are pressing and holding the Fitbit stays properly in the charging cradle. Seems to be a problem and no solution.

Are you experiencing the frustrating issue of your Fitbit not charging? Many Fitbit users have encountered this problem during their fitness journey. A dead Fitbit means no tracking, step counts, or data to monitor your progress.

Did you mean:. In response to DavideFitbit. Report this post. However have now rebooted and got the smiley face etc but still don't think charging - will leave plugged in another couple of hours. In response to leelee They need to make the batteries changeable. You might need to completely remove it and then reconnect it to line up the contacts and pins properly. You can read more about Accepted Solutions here. You also might have a closer look here to verify that all conditions for charging your device really are met:. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Release the button. I didn't want a hassle so I just bought one on Amazon.