Foundevet

Deliver a foundevet advantage for your brand with deeper customer connections in the moments that matter.

Foundever previously known as Sitel is a privately owned contact center company headquartered in Luxembourg City. It provides outsourced sales, technical support, customer service, and other business processes for large companies. Foundever started as a subsidiary of United Technologies before being bought by then-President James Lynch in It grew quickly and became the first telemarketing organization to go public in It expanded internationally in the s and s. Financial problems prompted layoffs and restructuring in Group Acticall, the current owner and operator, acquired Sitel in

Foundevet

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CX delivery. The Irish Times.

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Foundevet

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It expanded internationally in the s and s. June 8, Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. June 23, A leading fintech company streamlines operations while reducing cost to serve. We combine global strength and scale with an entrepreneurial approach. Initially, Sitel primarily did sales calls for insurance and credit card companies. The Wall Street Journal. Solutions built by operations for CX success Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. A hospitality innovator uses multilingual hubs to achieve an outstanding NPS and cut employee attrition.

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The New York Times. Luxembourg City , Luxembourg. American contact center company. CC News. Initially, Sitel primarily did sales calls for insurance and credit card companies. HQ [1] Sitel. Tools Tools. CX insights View all. Our comprehensive solution utilized strategically located multilingual support hubs for seamless and personalized user experiences…. Okta , a large identity and access management company, had a security breach in early that it blamed on Sykes, one of many companies which provides customer support services for Okta.