Frozen kindle paperwhite screen

Have you ever had the experience of your Kindle Paperwhite frozen on lock screen?

Jeevika asked a question. The book cover is the page that is on display… I tried to restart by pressing the button for 40secs… nothing is happening… also I charged the kindle. Still nothing… request help. Lalitha Sravanthi Amazon Staff. Make sure the device is plugged into power at the same time as holding the power button.

Frozen kindle paperwhite screen

Posts in the community may contain links to unsupported third-party websites not operated by Amazon. We are not responsible for the content or availability of non-Amazon sites. If you do not recognize or trust the website in any post, do not click on the link. You might just need to refresh it. What do you need help with? Sign in to ask the community. Getting Started. Home frozen device right way to reset kindle paperwhite. December 7, at PM. I've never heard that method, although I've found that 20 seconds is often not quite long enough to trigger a reboot, particularly if one is counting or estimating the time. I recommend this process: Make sure the Kindle is charged, unplug it, press and hold the power button in for a full 30 seconds time it , then release and leave it alone for a few minutes to restart.

How to get to books in your Kindle library.

Read this article in Spanish. Like any piece of technology, your Kindle might misbehave from time to time. Need to restart your Kindle to troubleshoot or fix a glitch? Just press and hold the power button until you see the Power menu appear, then tap Restart. If you press and hold the power button but the screen simply goes blank, continue holding the button for at least another 40 seconds, and it should reset automatically.

If you currently relate to such a situation — do not worry. In this article, we want to show you all the methods to effectively fix the problem and get back to reading books on your Kindle reader. But first, let us understand where the problem stems from. If a software bug or a corrupted file is causing the issue, force rebooting your Kindle reader will help. All you need to do is press and hold the power button for seconds and select Restart from the pop-up. This will soft reset your Kindle reader. Once the screen is turned on and the device is working properly, ensure to update the Kindle software to the latest version.

Frozen kindle paperwhite screen

Troubleshooting an unresponsive Kindle. In a lot of cases, you can unfreeze a Kindle by restarting it. Restart the Kindle. When your Kindle locks up, the best way to fix the problem is to restart the device. To restart an unresponsive Kindle, press and hold the power button until the screen flashes, then release the power button. The Kindle will restart, and you can start reading again.

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Hard resetting has been one of the most relied-on processes in fixing and solving problems with certain devices. However, it does not affect our editorial integrity. Please check if the device is working now. Thanks for letting us know! However, books purchased from the official Kindle store will not cause such issues since they are optimized for the device. That was Amazon Kindle Support who advised me as the proper way to perform a reset for my Paperwhite so I recommend it. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. To do a soft reset, you simply have to press and hold the power button. Written by Dave Johnson. The Kindle will restart, and you can start reading again. Did this solve your issue? For example, there is a high chance that a few hardware components have deteriorated and reached their end of life.

Force a restart or unfreeze your Kindle.

I recommend this process: Make sure the Kindle is charged, unplug it, press and hold the power button in for a full 30 seconds time it , then release and leave it alone for a few minutes to restart. After the Kindle has charged for several hours, check to see if it works. Develop and improve services. This can cause your Kindle Paperwhite to always crash, and worse — be stuck or frozen on the lock screen. Can we retrieve books accidentally deleted permanently? Getting Started. If a software bug or a corrupted file is causing the issue, force rebooting your Kindle reader will help. Tablets Amazon Android. This is prevalent with older Kindle models with inadequate memory. Author Recent Posts. Nicole B. What do you need help with? Related Tags.