Glpi tickets

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community, glpi tickets. Already on GitHub? Sign in to your account.

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Already on GitHub? Sign in to your account. It is not possible to search "inside" a ticket with global search enabled? I try it but it returns all my tickets and not tickets with criterions in global search field. Here are my global configuration :.

Glpi tickets

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This was referenced Mar 26, By default, descirption is not shown on tickets list.

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I'm currently evaluating GLPI for my organization and finding it really powerful and intuitive. I have created a test template but I can't see how you actually use it. When I create a ticket it always uses the default template and I can't see anyway to select or change to the template I have created. I've looked over the help documents but I doesn't elaborate, it just shows you how to create them. Ticket templates are a way to customize the ticket form based on the entity, the selected category, or a user's current profile. The applicable template is then evaluated based on the category, profile and finally the entity in that order.

Glpi tickets

When a ticket category is selected in GLPI, it can automatically add tasks to the ticket. Below is an example for illustrative purposes. Name and number them in such a way that they are easy to identify in subsequent steps.

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You signed in with another tab or window. New issue. Ticket 2 :. Global search act just like default search in mot cases "items seen" "contains" "your search". Behaviours only prevent double writing by returning an alert telling you that your current modifications can't be saved due to concurrent editing: this is really frustrating for users to do modifications and to be alerted after saving that it can't be saved All reactions. In db it's like. Thank you Regards, Tomolimo Note that I'm ready to publish this plugin: I just need the special hooks I've spoken about :. Note that I'm ready to publish this plugin: I just need the special hooks I've spoken about :. You signed out in another tab or window. Ok thanks for your reply. You switched accounts on another tab or window. Problem with ticket locking

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By default, descirption is not shown on tickets list. I try it but it returns all my tickets and not tickets with criterions in global search field. Milestone 9. For me, description is not included inside global search. Seems same system yes sorry, I hasen't read Behaviors code earlier :p. Sign in to your account. Explanations: the idea of this plugin is to set a new profile called "Plugin Lock Read-Only Profile": this profile has read-only access to items in GLPI and when a lock is detected on an item, this profile is subtituted to the current profile during the "show" of the item. So it's a little like CSRF in GLPI, if etag in ticket form different from etag in DB when want to update ticket, glpi must refure update because somebody else has modified between time you get the etag and time you clik on update button. Dismiss alert. You signed out in another tab or window. Sign up for free to join this conversation on GitHub.