Go to reportaproblem apple com
You can use any device with a web browser to request a refund. Sign in to reportaproblem. Tap or click "I'd like to", then choose "Request a refund". Choose the app, subscription or other item, then choose Submit.
Allow 24 to 48 hours to receive an update from Apple. If approved, the time it takes for the money to appear on your account or statement depends on the payment method. You may lose access to refunded items. Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on reportaproblem. Go to reportaproblem.
Go to reportaproblem apple com
To start the conversation again, simply ask a new question. Page content loaded. How to request a refund Go to reportaproblem. Sign in with your Apple ID and password. Click the "Report" or "Report a Problem" button next to the item for which you want to request a refund. Follow the instructions on the page to select a. Sign in. Sign in Sign in corporate. User level: Level 1. Follow the instructions on the page to select a How to request a refund Go to reportaproblem. Follow the instructions on the page to select a reason for your refund and submit your request. Show more Less. Similar questions Not sure how to respond.
If you can't see Check Status of Claims, you don't have any pending refund requests. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.
It also appears when a subscription renews and when a family member buys apps or content from Apple. To see your purchase history, go to reportaproblem. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge. If the charge is for a subscription that you no longer want, you can cancel the subscription.
To start the conversation again, simply ask a new question. Posted on Feb 1, PM. If you were requesting a refund for an accidental purchase, it sounds like you followed the correct steps. This Apple Support article refers customers to reportaproblem. It is a good idea to be careful regarding the security of your Apple ID, and you can find some tips for keeping your account secure on this page:. Page content loaded. Feb 1, PM in response to joan Sign in.
Go to reportaproblem apple com
Some people may not know this, but users are able to get a refund for content purchased in the Apple App Store as well as other Apple services. It can be as simple as a user being unhappy with the product, or the thing you purchased may not work as expected. The service you purchased could also have a subscription that you were not aware of. Whatever the reason, there is a solution. Follow these steps to try and get your refund from Apple. To request a refund, you simply need to go to reportaproblem. Additionally, this website is also where users can go to request a refund for the iTunes Store, Apple Books, IAPs, subscriptions and more. It also helps that users are able to navigate the website from any web browser. Users are able to request an Apple refund through any device that supports a web browser.
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You can find a history of the apps, subscriptions, music, and other content you bought from the App Store and iTunes Store. You'll get a message that says "Thank you for sharing your concerns. Mobile phone billing —It might take up to 60 days for the statement to show the refund. Store availability and features might vary by country or region. If your request is approved by Apple, it might take additional time for the funds to return to your payment method. Tap or click "I'd like to," then choose "Request a refund. Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. To start the conversation again, simply ask a new question. If you want a list of the apps, subscriptions, music, and other content that you bought recently, find your purchase history online. Sign in Sign in corporate.
Allow 24 to 48 hours to receive an update from Apple. If approved, the time it takes for the money to appear on your account or statement depends on the payment method.
If your request is approved by Apple, it may take additional time for the funds to return to your payment method. Help your child sign in to Apple devices with their Apple ID, create a device passcode, and use Family Sharing to access purchased apps and content. Choose the item or items that you bought, then choose Submit. Learn how to look up your purchase history and verify charges that appear on your billing statement from Apple. How to request a refund Sign in to reportaproblem. Can you help me please? Search the Community. If you can't find the charge on reportaproblem. If the receipt is for a member of your Family Sharing group and you're the family organiser, you can still request a refund on reportaproblem. Allow 24 to 48 hours to receive an update from Apple. How to request a refund Sign in to reportaproblem. If you can't see Check Status of Claims, you don't have any pending refund requests.
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