Google fiber return equipment

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Have you ever found yourself moving to a new place or switching internet providers, only to be faced with the daunting task of returning your Google Fiber equipment? When it comes to returning Google Fiber equipment, there are a few scenarios in which you might find yourself needing to send it back. Here are the most common situations:. In each of these situations, Google Fiber will provide you with instructions on how to return the equipment and any associated deadlines or timelines. Returning your Google Fiber equipment is a straightforward process. Follow these steps to ensure a smooth return:.

Google fiber return equipment

Is Google Fiber wrongly charging you an equipment return fee? FairShake can help. When you open a Google Fiber account you recieve equipment in the mail. Again, you have to return all of the equipment that was provided to you including remote controls or power cables and it must all be in good working condition. These items are rentals, something you pay for every month as part of your monthly plan. When your plan is upgraded, downgraded, or closed, you have to return the equipment. This can include:. Google Fiber is more supportive than other large internet providers when it comes to the time frame you have for returning equipment. Customers might receive an unexpectedly high bill after cancelling their account. Because of equipment fees. If you return it but Google Fiber claims it is damaged, you have to pay for it. And this all happens surprisingly fast.

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Google Fiber offers one the fastest and affordable internet in the United States. When you subscribe to any of the Google Fiber plans, they send you equipment via mail. The equipment is sent based on a lease contract. You pay a monthly fee to continue using the equipment. Part of the terms of use is that you are to return the equipment when you cancel the service.

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Google fiber return equipment

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Please enter a valid zip code and email address. Manage your Quantum Fiber account online. Tweet 0. Please enter a valid street address, zip code, and email address. After canceling the service, they expect their equipment to be returned because they are on a lease basis. Have you ever found yourself moving to a new place or switching internet providers, only to be faced with the daunting task of returning your Google Fiber equipment? If you cancel all of your Services, you must return all of the equipment provided to you as part of the Services except for any additional equipment you purchased directly from us, the Fiber Jack and inside wiring in working condition and with all accessories such as power cables and remote controls. If you're eligible, follow the on-screen instructions to start the sign-up process. You can use Google Fiber equipment included in your plan or provide your own. After that, seal the box and place the prepaid return label on the box. What equipment is needed for fiber optic internet? The specific equipment you receive will depend on your Service plan, will be disclosed to you during signup, and will also be shown in your Google Fiber account. So, to avoid this situation you must return the equipment in working condition to Google Fiber within 60 days. Next article —. Not a problem.

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Sign In. Here are the most common situations:. Regardless of your Service plan, you will be required to pay the applicable Replacement Fees if you lose or damage any of the equipment owned by Google Fiber listed below. Google Fiber brings high-speed broadband internet service to homes and businesses in 18 cities in the United States through fiber optic cable and our Google Fiber Webpass wireless millimeter wave technology. Do you need a router for Google Fiber? Next, follow these steps carefully so your equipment arrives safely and is processed correctly to avoid additional charges. The Company will ship another equipment set that has the features to match your new plan. With Google Fiber, the installation process includes main three main steps:. The NIU connects your home or apartment building to the fiber that runs through the neighborhood. Then to return your equipment, you have to print a return label from the UPS website. How to Sue. If you plan to upgrade or downgrade from your current service plan, you are to return your previous equipment. If you are on the receiving end of this, FairShake wants to know. How to cancel service. If you did everything you were supposed to but you were still being charged bogus equipment return fees, tell us your complaint….