Help/ea.com

These are the main contact methods: EA Case Website You can open a new help/ea.com and check the status of old help/ea.com. This page includes a step-by-step tutorial explaining how to open a new case. It covers several topics like codes and promotions, data privacy, game information, account details, help/ea.com, missing content and orders.

All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Make sure to attach your images to your EA Help case so our team can access them. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt.

Help/ea.com

First seen on June 17, , Last updated on July 18, Hacienda e Planilla just tried to take Thank the good Lord I am a broke person. I reported to my bank and I got things taken care of. I wonder who Hacienda e Planilla is? I just had this - it is a video game subscription - talk to your kids first - chances are this is their charge. I did not give permission for STOP these transactions Now! It says for some Star Wars game!!! Thank yo. I cancelled my subscription to Club Pogo many months ago and am still being charged. I will speaking to my legal counsel and also be reporting this to my bank as fraud. Not warning any more.

Choose the one that best suits your needs: Get a Call You will need to enter your name, help/ea.com, phone number and email address help/ea.com a Game Advisor can contact you.

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All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Make sure to attach your images to your EA Help case so our team can access them. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt.

Help/ea.com

September - last edited November. We understand that reaching out to Support might not be something everyone wants to do, but our goal here is to make the process as smooth as possible. Whether you're a passionate gamer seeking Technical Support or have questions about EA's products and services, this thread is designed to provide valuable insights, tips, and guidance. Join the discussion over on the EA Services — General Questions board, or the other game-specific ones , and let's help each other in resolving your gaming queries effectively. Navigating EA Help. If you have a problem with your account. If you have a problem with a game or product.

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Com Ca" charge and why it appears on your credit card statement. Sign into your EA account using your Origin credentials; Select your platform; Select the topic and the issue; Choose one of the contact options available. All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. COM CA. These are the main contact methods: EA Case Website You can open a new case and check the status of old cases. How to contact the EA support team? If you have not received an email, we suggest checking your email folders to see if the email has gone to your spam folder, for example. Was this article helpful? Their job is to answer all your questions about the game and explain to you what you should do to solve your problems. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt. For specific technical issues, they have the support of game specialists. Their hotlines are only open in specific days and times but you can use one of the other contact methods at any time. The EA support is supposed to fix your issues in 72 hours, but they take much more time in many cases. What is the best way to contact the EA support?

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E-mail Me You will be redirected to an incident page in which you will need to fill in the subject, the description, the category of the problem and your name. I did not give permission for We recommend purchasing our downloadable digital games directly from EA platforms like the EA app, or trusted retailers only. Instead, you can go to the EA website and create a new case, asking to be contacted by email. How do I live chat with the EA support? If you bought an EA digital product from an unauthorized party and your key is disabled, you won't be able to play your game, and we won't be able to help you with it. Facebook Support If Facebook is your preferred social network, you can contact the official EA support account, where the online game experts are available and ready to help you. Frequently Asked Questions. Then, contact EA Support by call or chat, if available in your region. With thousands of topics and managed by EA community managers, this forum is a community initiative to have players share their gaming expertise with other players, and that can also be useful to you. I was charged Do EA help me if I get hacked? Are the support hotlines free? For easy issues, like unblocking a club you erased five times, they are really useful and can do it on time.