Home depot plant return policy

Did you order plants from Home Depot for your home only to find out that you got the wrong ones? Although Home Depot has a standard return policy, it differs slightly when it comes to plants.

Well, you are at the perfect place to find the answer to such a question. But, did you know that they also have a fairly expansive garden center? But, there are a few things you should understand about their return policy. Home Depot does allow returns for many of their plants and actually offers a year guarantee on all perennials, shrubs, and trees. Plants purchased online that die within 3 days are also eligible for a full refund. Home Depot has a fairly generous return policy of 90 days for most new, opened products purchased from their store.

Home depot plant return policy

The Garden Centre is a major department located at every Home Depot store, selling a variety of garden essentials, from soil and fertilizers to flowers, succulents, and shrubberies. Home Depot allows customers 90 days to return plants such as flowers and succulents, while perennials, trees, tropical plants, and shrubs can be returned within one year of purchase. Home Depot also accepts the return of dead plants, provided customers can show proof of purchase within the time frame. If you want to learn more about whether you can return plants to Home Depot without the receipt , what the exceptions are to the return policy, and much more, keep on reading! Note that regular plants include flowers such as Dipladenia, Hydrangeas, Roses, Lavender, and Hibiscus , succulents, and house plants. On the other hand, perennials, trees, tropical plants, and shrubs are returnable for one year see more on plant guarantees below. The retailer uses a refund verification system that requires you to provide a valid photo ID such as a passport or state ID. Keep in mind that if you register returns without a receipt regularly, your request may be denied. Other than that, receipts of plants purchased with one of the Home Depot credit center cards as mentioned above , are stored for days. If your return is verified, you may receive a full refund on the card that you originally paid with, and cash refunds will be dispensed as a store credit or a gift card.

Reply to abdn. See image above Be prepared to pay the return shipping costs unless the reason for the return is an error by The Home Depot.

Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence. If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. As of this writing, this is NOT stipulated anywhere on the Home Depot website but I have come to find out that the new policy is rolling out nationwide as we speak. He also gave the great tip of signing up for the free Pro Xtra Loyalty program as it tracks your purchases and receipts for you so this will NEVER be an issue. If you make your purchase with your Home Depot or Pro Xtra credit card, you get a whopping days to make your return, and your purchase history and receipts are tracked for easy retrieval.

We all know The Home Depot as the DIY mecca for home projects, but if you're not taking advantage of its nursery, then you're seriously missing out. It turns out, the store provides customers with an incredible policy on all of its plants, and it will totally change the way you shop for greenery. The Home Depot offers all customers a one year guarantee on all of its perennials, trees, and shrubs , which makes investing in plants for your home or yard a fear-free prospect. If a plant dies on your watch, shoppers can present their receipt and return any of these tropical, house, or landscape plant thanks to the stores' no-questions-asked return policy. For beginners, this guideline takes the anxiety out of first-time plant shopping and maintenance. And for all other gardeners, this news may be just the motivation you need to step out of your comfort zone and try to care for unfamiliar plants. Most nurseries and competing stores do not offer similar polices.

Home depot plant return policy

Planning a landscaping project or just want to liven up your house with a few potted plants? But what happens if you change your mind after your purchase? Can you return plants to Home Depot? You can return most plants to Home Depot with a receipt within 90 days under their general return policy. Certain smaller house plants require a day return, and the store can reject returns that fall outside designated time frames.

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Although Home Depot guarantees a harvest, you will be entitled to a full refund if your Bonnie plant does not produce during the growing season of March to October. If you happen to purchase something that dies it may be because of an issue it had before you got it, which Home Depot will happily cover. Home Depot's official in-store plant return policy states that the home improvement store is willing and able to promise that houseplants, perennial plants, and tropical plants will be good for days. The warranty covers repairs, electrical and mechanical failures, and power surge protection, and claims can be filed online at any time. Inline Feedbacks. Take your business to Princess Auto instead where they honour their published return policies, instead of applying purchase rules that are neither transparent to the customer nor the retail outlet. If you need to return more products, we can help with numerous companies, such as:. Yes, there are. This is a handy feature if you live a LONG distance from the nearest location, or you just have trouble making it in-store for whatever reason. We have been doing renovations for over a year. You must contact the Home Depot customer support line within three days of the delivery to report the damaged or dead plant in order to receive a free replacement. This means if a shrub, tree, or perennial dies through no fault of your own before that one year period is over, Home Depot will exchange it or refund it for you. G-HD employee. But not always. Most of the time you would be returning a plant purchased from Home Depot back to the store in person, however in the event, you order a plant online and wish to return it online, this may be possible.

Well, you are at the perfect place to find the answer to such a question. But, did you know that they also have a fairly expansive garden center?

So a plant casualty is not a total disaster: Just make sure to bring the carcass along with your receipt to Home Depot to collect. See image above Be prepared to pay the return shipping costs unless the reason for the return is an error by The Home Depot. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. If you need to return more products, we can help with numerous companies, such as:. Let DoNotPay solve this problem for me. As of this writing, this is NOT stipulated anywhere on the Home Depot website but I have come to find out that the new policy is rolling out nationwide as we speak. Reply to Wendy. Be prepared to pay the return shipping costs unless the reason for the return is an error by The Home Depot. One exception to the average Home Depot return policy is how it applies to plants purchased from the store. A clarification: Refunds are an option only within the store's day deadline; otherwise, you can exchange the damaged or deceased plant for another one or receive store credit. Once we submit a refund request in your stead, we can also prepare all the paperwork you need to sue the merchant in small claims court and win your case. Many major retailers use it now.