How do i book a genius bar appointment

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple.

The fastest way to make an Apple Store appointment. This article explains how to make an appointment using the Apple Store App. In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Here's what you need to know:. You've started the process of making your Apple Store appointment. With the store you'll get help as selected:.

How do i book a genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Once you've found your preferred store, tap the store's name to continue.

Your Genius Bar appointment has been made for the store, date, and time you selected.

If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store. Make an appointment and a staff member will be ready and waiting for you when you arrive. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. The Apple Store app is the key to making your Apple Store experience quick and pleasant. You can schedule a workshop or Genius Bar appointment. Use it to order Apple products for shipping to your home or office.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter.

How do i book a genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices.

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Make an appointment and a staff member will be ready and waiting for you when you arrive. A number of topics within that category will appear. Not officially affiliated, related, or licensed by Apple. Dale Fox. Tap Search at the top. Understand audiences through statistics or combinations of data from different sources. Use it to order Apple products for shipping to your home or office. Get your questions answered by an expert via phone, chat, email, or even Twitter. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. Scroll to the bottom of the page, where you'll find upcoming sessions in your region, or click the View Calendar button to see more options. List of Partners vendors.

Need tech support? Get personalized help at a reserved time.

It indicates the ability to send an email. Make your selection, and then tap Continue. You can also use the Apple Support app to book an appointment at an Apple Store. Found in Apple retail stores, it also offers classes and workshops. This is especially important if swapping your device with a replacement is necessary. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. By Sam Costello. Apple provides training and certification to Geniuses but prefers candidates to have an aptitude for acquiring skills in technical repairs, excellent verbal communication skills, and the ability to work well on a team. Not officially affiliated, related, or licensed by Apple. Use profiles to select personalised content. Tell us why! You can call us immediately or at your convenience, or you can schedule a time for us to call you. You can opt-out at any time.