How long is warranty on fitbit

Go to the Best Answer. Fitbit provide a 12 month manufacturer's warranty 24 months if you are in Europe providing you buy from an approved retailer such as Amazon. View best answer in original post. Is Best Buy included as an authorized retailer?

I have used it since December last year with no problems- been tracking bike rides, runs, spin, swimming, all with no issue. I went for a swim last week wet mode on and the device was dead after around 10 minutes. I put it in rice and let it completely dry. It now charges, but won't boot past the logo. I contacted support around 7 days ago and am currently "having my account reviewed for warranty claim".

How long is warranty on fitbit

How to claim Nothing Warranty? In order to receive warranty service, a return authorization must be obtained. To be eligible for a refund, the following conditions must be met: the return authorization must be requested within 45 days of the date of shipment subject to November and December purchases, for which the deadline is set at the 31st of the year following the date of shipment or 45 days after the date of shipment, whichever is longer. The device or accessory must be returned in good physical condition, including all parts contained in the original packaging; and the return authorization number must be included with the return. Instead of having your original device repaired, you may receive a replacement or refurbished unit. This is for the case when you submit your product for service. Without providing your name, contact information, and the registered email address of your product, you are not able to receive support from Fitbit. You should have proof of purchase details and provide answers to the questions crafted to address potential issues before commencing the warranty service. In addition to this, the listed procedure has to be followed. File a claim for the original accessory band that was included in your device's in-box. This claim is limited to one per device per 4 months. Before filing a claim, ensure that your device is set up properly and paired, to get further support with the application. If you experience a problem with an accessory band that was purchased separately, a band that has been replaced, or with your Tracker or Smartwatch, please contact Customer Support with the given address below. Fitbit guarantees that its Fitbit-branded devices and accessories, referred to as the "New Product", will be free from material and workmanship defects in normal use for one year from the original purchaser's date of purchase. The warranty period is extended to two years if the original purchaser is a resident of the European Economic Area and the Fitbit product was purchased in the EEA.

Best Answer. You should keep in contact with them so that they make sure that the extended warranty purchased from them, gets used.

I was told by the first representative through an email that it was "not in the scope of warranty". I contacted fitbit to ask what in the heck that even meant. I still have quite a few months left on my warranty. The next representative acknowledged my warranty and said I would receive an email with what to do next. I paid. Then I receive an email that says I need to take my watch to a repair shop.

If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. You can also find the same information on their website. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit.

How long is warranty on fitbit

Does anybody please know how long the warranty is on fitbits or what proof of purchase you need to send it and get a new Versa. Which is obvs annoying but there we go. Go to the Best Answer.

Unblocked tank trouble 2

I contacted support around 7 days ago and am currently "having my account reviewed for warranty claim". Are you tired of the constant stress and financial burden that comes with unexpected repairs? Post Reply. The water resistance can wear out due to normal wear and tear on the device, faster if it is exposed to cosmetic creams or sunscreen or other factors. Ultramarathon Racer. For a list of popular authorized retailers visit www. Go to the Best Answer. My charge HR lasted 2 years, but my wife had to keep super gluing the band back on to the little screen. In response to Jct This is for the case when you submit your product for service. Do you get the one year warranty if you preorder on amazon vs.

For most customers, Fitbit provides a standard one-year limited warranty from the date of your purchase, safeguarding you against potential defects in materials and workmanship. Each Fitbit warranty comes with its own conditions, and being aware of them can help you avoid invalidating your warranty by mistake. Your Fitbit comes with a limited warranty that gets you through unexpected hiccups.

Best Answer. Fitbit Moderator. Turn on suggestions. We advise contacting the seller from whom you purchased the product for further assistance. There is no warranty for products bought from a non-approved retailer. Report this post. Accepted Solutions. In response to Michaeljf They should have explained better. More about this, can be found here: Limited Product Warranty. I paid for the warranty. There is no confusion. Fitbit does not offer any repair shop or similar services. So how positively Fitbit responds will depend partly on how long you have owned your Charge 5.