How to reset xfinity flex

Thursday, December 9th, PM. I am unable to find any information online and calling support has not been helpful.

Its voice control sits amongst the top technologies in the telecommunications business nowadays. Delivered by Comcast, the second largest satellite company in the U. Running with Xfinity internet packages, which holds the top position in number of subscribers on national territory, the Flex Box ensures TV shows and movies for all kinds of demands. And the best of all: Xfinity has really aimed at affordability on this one, as they offer this excellent TV service for free on most of the higher internet packages. Issues with the Xfinity Flex Box. Not even with all their top-tier technology, is the Xfinity Flex Box free from issues.

How to reset xfinity flex

Friday, May 28th, PM. There is no reset button or pinhole on the Flex box. When I was setting it up, I had to do it a couple times. All I remember is that it involved pressing multiple buttons on the remote. Hello NellieNobody. The option should also be in your settings menu. Let me know if this works for you. My remote is the XR15v2-UQ. There is no Menu button. There is no "Restore Defaults" in Setup. I found these instructions at the following link:. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! To do a factory reset on the XR16 remote follow these steps:. After you have done a factory reset these are the directions to pair the remote to control a streaming device:. I hope this information is helpful!

Turns out that the Flex Box demands a little maintenance to remain in its optimal performance range. Friday, May 28th, PM.

Tuesday, November 22nd, PM. I used it for 2 hours and see it is a waste of time and resources nothing but ads and commercials with no good content. There is no clear way to do a factory reset it before I ship it back. One thing that is still missing is no way to do a factory reset. I have tried pressing the WPS button upon upon the box booting for factory reset but nothing happened tech support said light should change to amber.

Last Updated: February 7, Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 54, times. Learn more If you're still unable to use your remote with your TV, the final step is to reset it. This wikiHow will teach you how to reset your Xfinity remote so you can get it to work with your TV.

How to reset xfinity flex

Saturday, October 17th, AM. Xfinity sent me a flex box as part of a renewal and it's horrible. I want to return it, but I want to factory reset it first so it forgets my wifi information, account, etc. I'm not immediately finding an option to factory reset it. Has anyone found one? Does it have a pin-hole somewhere where you can fit a paper clip in and hold a receded button down? I need to reset it, because we changed our WiFi network name. Maybe I should peal stuff off the bottom to try and find a pinhole There is no pinhole to reset it. Devices get reset cleaned when they are sent back to the warehouse after being returned.

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Wireless Bluetooth Wi-Fi I no longer work for Comcast. Click on the Restore Default Settings option and confirm it. Xfinity Flex. That should cause a menu to pop-up on the screen. Xfinity Community Forum. I see that you need some help resetting the Flexbox and we are sorry about your overall experience with the box. That is probably because once the network settings are reset, the device has to re-establish the connection with the internet and, in that procedure, troubleshoot the unresolved issues. First, make sure that Xfinity Flex is correctly connected to your TV. Nevertheless, since these issues will very likely prevent your Xfinity Flex Box from delivering its optimal performance, they should definitely be addressed. Tuesday, November 22nd, PM. Xfinity Flex comes with an Ethernet port and an Ethernet cable in the box. I no longer work for Comcast. If you still have issues, try connecting it to Ethernet instead of Wi-Fi.

To see if your WiFi connection is broken, you can also try connecting with a wired Ethernet cable. Hold the power button of your cable box while using the Restore Default option.

I know that is frustrating when the remote doesn't work. Let us know if you need any further assistance. The above directions were to factory reset the remote itself. Xfinity Flex apps are updated regularly, so an app that was working might stop working after a while. Xfinity Community Forum. Let me know if this works for you. I no longer work for Comcast. The home screen should come up shortly, so be aware as you will need to reach the settings at that point. I can't control my TV using the factory remote it started happening as soon as I paired the XR16 remote. Issues with the Xfinity Flex Box. The person just asked about doing a factory reset on a Flex box with an XR16 remote.