Is edreams reliable

Have you ever heard of edreams. It is a powerful search engine and online travel agent for flights, hotels, holiday packages, car rentals, and even travel insurance, is edreams reliable. Yes, they cover many aspects in the travel space.

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Is edreams reliable

We forward your question to the customer service team of eDreams, and they will answer in 24 hours! We forward your request to the customer service team of eDreams, and they will call you back in 24 hours! What's Trustindex? Write a review. Reviews Trustindex pcs Trustpilot pcs. All languages pcs 7 pcs 6 pcs 4 pcs 4 pcs 3 pcs 2 pcs 1 pc 1 pc. Edreams customer service Terrible customer service. Extremely hard to get hold of anyone when you have an issue. I'll never use them again. Hidden charge, extortion Dear eDreams Team, I am writing to express my extreme disappointment and frustration with the misleading pricing practices I recently encountered on your booking platform. As a student studying in Madrid, I was excited to visit my sister in Paris for Easter and decided to search for flight tickets on eDreams. After finding what seemed like a reasonable fare of euros, I proceeded with the booking process. However, as I entered my details, I was informed that the total price, including taxes and service charges, would be euros, which was still acceptable to me. Then came the offer of a "free" day Prime membership, which supposedly would maintain my rate at euros.

When you contact eDreams via chatbot, you typically get automated replies.

Have you found a cheaper flight or hotel deal on eDreams and now want to book through them, but are concerned about its legitimacy and reliability? However, booking through eDreams carries a higher risk of issues than booking directly. In short, it is due to the involvement of a third party eDreams and its unreliable customer support. As you might know, eDreams basically acts as an intermediary between you and the travel providers such as airlines, hotels, and car rental companies. As a middleman, eDreams collects your payment and is responsible for your booking, not the airline, hotel, or car rental company you booked with since your contract is not directly with them, it is with eDreams. In case something goes wrong between you and your travel provider , you will have to involve eDreams first, and then they will reach out to them on your behalf to resolve the matter.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? Both brands are more well-known across the rest of Europe than they are in the UK. Find out more: What is a package holiday and why should you book one? Look elsewhere. Customer score Based on a combination of overall satisfaction and how likely people are to recommend the company. In August , we asked 8, Which? Connect panel members and the public to complete an online survey about their experiences of booking and going on holiday in the past two years.

Is edreams reliable

Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. Proactively asks for customer feedback. This company responds to reviews on average within 18 days. I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc. Booking with eDreams couldn't have been any easier.

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In short, it is due to the involvement of a third party eDreams and its unreliable customer support. Booking a package holiday, flight, or hotel is straightforward as with many other sites. We also wrote a big review about Qatar Airways. Congratulations Samu! I especially love the simple overview of your chosen flight. I personally recommend you to pay a little more and book directly, especially flights, instead of eDreams to avoid any difficulties in case something goes wrong or you need to make changes or cancellations. Judge for yourself if you want to book with edreams and if you trust them. I have had him a few times when calling in and he alwyas fixes my issues and is very nice. They were always showing very low prices, even for Ryanair flights. Finding the best deals with eDreams Prime is pretty easy, too, and you can check them out before subscribing. Not a single time did I have trouble in solving all issues.

An Honest Opinion. Disclosure: WayToStay is reader-supported.

This kind of pricing strategy feels like nothing short of extortion. But, it is this website actually reliable? Mr Lisy Mr. Oscar de Souza. Kaino was wonderful he helped me with… Kaino was wonderful he helped me with an issue I had and I am so grateful for that. I tried to email them. Hi Fred, Thanks for sharing. That is an out right lie. Still waiting for their reaction. We appreciate you taking the time to share your kind words. Discover new places and be inspired by stories from our traveller community. As one of the top American travel companies, does Tripadvisor live up to its name? Get the app. We appreciate your patience and understanding during this time. As such an established online travel agency, it certainly is legit.