Juniper support

Call a Specialist Today! This allows your staff to concentrate on running the business, not fixing equipment. Receive best-in-class traditional 24x7 support.

There is an opportunity to support your post-warranty equipment with the help of third-party maintenance TPM. Are you ready to take a different approach to traditional OEM maintenance? Access the solutions you need without unnecessary detours, extended wait times or challenges that halt your day. Conserve your resources and IT budget by making the switch to expert, reliable and flexible support that puts you first. Where is your Juniper hardware in the product life cycle? Select the year below to discover equipment support options and the next steps for your equipment.

Juniper support

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Targeted proactive bug notification Leverage the capabilities of Junos Space Service Insight technology to deliver notification on new reported critical and major product bugs that may impact your network, juniper support. Junos Space Service Now simplifies the tasks associated juniper support incident management with just a few clicks.

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Juniper Support Portal is your resource for Juniper post-sales support and services. Although the Juniper Support Portal was designed to make it easy to do business with Juniper Networks you might still have questions. Below you'll find some frequently asked questions and answers about the Juniper Support Portal along with a list of known issues. You might just need to refresh it. Skip to Main Content.

Juniper support

Enabling innovation for cloud operators. Make your network threat aware with Juniper Connected Security. Discover cloud delivered or on-premise offerings. Featured Products.

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Industry Healthcare Location Tennessee Service Data Center Maintenance IT professionals deserve a level of service based on a foundation of trust, reliability, technical expertise and partnership. Leverage the capabilities of Junos Space Service Insight technology to deliver notification on new reported critical and major product bugs that may impact your network. Access the solutions you need without unnecessary detours, extended wait times or challenges that halt your day. MyJuniper Highly customizable Customer Service portal rapidly delivers essential, up-to-date support data to users, including accurate case, contract, and notifications specific to the purchased products. Next business day minute engineer callback Next business day onsite response M—F, 8 a. This information provides proactive actionable data that you can use to understand the potential impact of product bugs to your network. Contact us if you would like to discuss your options. Upon final diagnosis of a part failure and replacement authorization by Juniper Networks, a trained service technician is dispatched to the affected site. Which fits your needs better? Receive best-in-class traditional 24x7 support. Support options: Third-party maintenance may be an option if additional support is needed. The repaired or replacement FRU may be shipped from a Juniper regional distribution center. Network intelligence with minimal physical administration and rapid notification of specific network incidents reported in real time; allows incidents to be identified and resolved sooner than with traditional technical support reporting methods. Featured resources.

Enabling innovation for cloud operators. Make your network threat aware with Juniper Connected Security. Discover cloud delivered or on-premise offerings.

Looking for the correct level of expertise to optimize your network operations? Product Description Receive best-in-class traditional 24x7 support. Select the year below to discover equipment support options and the next steps for your equipment. Manufacturers begin sending EOL alerts for equipment. Is maximized network availability a priority for your organization? SEI has been a great resource for us. The repaired or replacement FRU may be shipped from a Juniper regional distribution center. Take control of your Juniper network support Conserve your resources and IT budget by making the switch to expert, reliable and flexible support that puts you first. Juniper Networks Care Core. Features and Benefits: Table 1: Juniper Care Services Features and Benefits Feature Feature Description Benefit Technical support Gain access to Juniper Networks technical support engineers, software updates, online access to our knowledge base, online tools, and hardware replacement options. Juniper Care Plus delivers proactive and personalized services, evolves with your business initiatives and provides the highest network availability Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation. Once there, the service technician coordinates with JTAC and the Customer for final resolution of the problem and the Customer will return the defective product to Juniper Networks. Understand your equipment life cycle Where is your Juniper hardware in the product life cycle? They came in at a price point that worked for the organization and are very easy to work.