Menulog missing items

Oily Curry. I ordered two curries and they were literally all oil. Tried some but then menulog missing items to throw them out. What can I do if I am not happy with the food quality?

Debates and Discussions! Menulog order not delivered v. I ordered dinner through menu log, it was marked as delivered but nothing was left at the door. Original poster's comments Advertisement page continues below.

Menulog missing items

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Just to clarify, Menulog is basically just a "menu log". So she eventually cancelled the order and said a refund would be processed the next day.

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So, just recently, I placed a pickup order at a Vietnamese restaurant near me and used Menulog for the first time to place the order. I went to the restaurant to pick up the order, and everything seemed fine until I got back home and noticed that I was missing two main meals of pho from my order. I called the restaurant and explained the issue, but they directed me to Menulog to process the refund. I spoke to the Menulog chat, and after informing them about my order issue, they told me that since it was a pickup order, they couldn't process a refund and advised me to call the restaurant. I called the restaurant again, and they adamantly stated that they could do nothing since the payment was made through Menulog, and I would have to talk to them about it. Now I'm just confused and annoyed because I'm being passed around, trying to get a refund for the missing orders for both. I'm wondering if anyone else has had this issue with Menulog pickup and if they were able to get a refund for missing items though Menulog or the Restaurant when they accept a Menulog pickup order?

Menulog missing items

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I could imagine you visiting the pokies and losing money. Absolutely- no service provided, no payment provided. Ask them for the photo of it being delivered. Tried some but then had to throw them out. There's an option in the app to report missing items, which i did, and got a refund fairly quickly. Oh well. Nothing happened from any source, so 3 weeks later i emailed Menulog. Debates and Discussions! Perhaps complaining directly to the restaurant will get you more results. New Forum Topics Loading Did you take it further? Nutella1 said:. Normally I would. Edit: OK, just read your comment. That's exactly what they said to me in India "so what is it then?

I have a suspicion they look at the receipt that's taped to the bag and saw "voucher used on the receipt" and stole it knowing that i didn't pay full price for my order and they know my order included a coffee. If you need to spend so much time outside waiting for your order, why not just go and pick it up?

Nearly two-thirds of Australian adults are overweight or obese. I had quickly lodged a dispute with my credit card provider. If only they were like Deliveroo and refunded you; Interesting.. Oh well. I am Sick and have exams coming up. More posts in "Debates and Discussions! So if you actually got off your behind and collected your own takeaway food in person a new concept you would have been able to judge the quality of the food by seeing what others had ordered and if it was not up to your standard you could have left and purchased something else. Didnt need to speak to anyone. Bad meal?. I said the restaurant cannot do GF so you expect me to make my husband sick rather than just cancel and get a refund,. Just to clarify, Menulog is basically just a "menu log". That's a lot of oil. I don't think you should expect menulog to take the hit on this.