Monroe county 911

Director's Message. Welcome to the Emergency Communications Department.

Download our free app today to receive real-time alerts, catch up on news, view upcoming events and track important dates. Get the App! The Monroe County Center began operations in June, and has been providing the citizens of the county emergency telephone service on a continuous 24 hour basis since it's inception. We serve as a vital link between the residents, businesses, visitors and public safety agencies of Monroe County. We are committed to serving the County's emergency communications needs with integrity, cooperation and concern for the welfare of all. The goal of Management and Staff of the Monroe County Center is to provide immediate, courteous, and professional quality service.

Monroe county 911

Some non-emergency calls we take are listed below: Citizen needs to contact a police officer regarding an ongoing investigation Parking problems Barking or annoying dogs Police reports i. In all other towns of Monroe County a call is a report if the event occurred 15 minutes or more before the call. A report is defines as an incident that is no longer happening or occurred more than five minutes ago. If you call for a report that gets handled by teleserve, will simply transfer you to teleserve to make the report. Whether its refuse collection, leaf pickup, sidewalk snow plowing or world class drinking water, Rochester is a leader in providing quality customer service. Click here to learn more about If you live in the City of Rochester, you may call for the non emergencies listed above. If you are not sure which number to call, always call and we will refer you to the appropriate service. Additionally provides information about services that the City of Rochester offers to its community. Click the link on the right to find out more about !

We strive to ensure an efficient, high-quality communications system based on our standards of excellence and cooperation.

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Emergency assistance is NOT available through this website. If you have an emergency and are in immediate need of police, fire, or medical assistance, dial A Dispatcher will answer your call and send the help that you need. Emergencies may include fires, crimes, motor vehicle accidents, a medical crisis or situations in which someone is hurt or in danger. Do NOT call for directions or help in locating an address, or for obtaining information that could be acquired by other means.

Monroe county 911

Director's Message. Welcome to the Emergency Communications Department. The Center began operations in February, as a way to consolidate services in Monroe County. The Center has continued to grow and now serves 76 different public safety agencies. Last year, our employees handled 1,, calls for service.

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Tim Wilson Telecommunicator. If you are not sure which number to call, always call and we will refer you to the appropriate service. Yes, when you sign up it will give you the option to enter two telephone numbers. Also, by entering your email you will also receive email notifications of these alerts. How do I know its a CodeRed call? No, CodeRed is free anyone living in Monroe County. As you can see, the Center is immensely successful and is a national model. WV Floodplain Management. April Andrews Telecommunicator. You can also find the Emergency Communications Department on our official Facebook page. Heather Scott Telecommunicator. The non-emergency call center makes City services and employees as accessible as possible. App and Website Design by SmartSite.

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Aaron Spangler Telecommunicator. If you call for a report that gets handled by teleserve, will simply transfer you to teleserve to make the report. Our highly trained staff always strives to provide the best service possible to the public. We strive to ensure an efficient, high-quality communications system based on our standards of excellence and cooperation. Our employees are the most dedicated you will find anywhere, subjecting themselves to rigorous training standards. How do I register for CodeRed? Some non-emergency calls we take are listed below: Citizen needs to contact a police officer regarding an ongoing investigation Parking problems Barking or annoying dogs Police reports i. When CodeRed contacts you, you will see one of the following two numbers on your Caller ID along with the corresponding name: For emergency notifications you will see and your Caller ID will read "Emergency Comm" For general notifications you will see and your Caller ID will read "ECN Community" We do recomend that you program these numbers into your cell phone so you will know when a CodeRed call comes through. Yes, when you sign up it will give you the option to enter two telephone numbers. Jacob Massey Telecommunicator. The goal of Management and Staff of the Monroe County Center is to provide immediate, courteous, and professional quality service.