My eufy camera is offline

Refresh the camera status. When the camera is showing offline in the app, please try tapping the highlighted Refresh Icon shown in the following photo and wait for a few minutes to verify if the camera is able to refresh its status.

SoloCam has a weak WiFi signal. The router is disconnected from the Internet. If your SoloCam goes offline, please check the following details:. Move the camera closer to the router to strengthen its WiFi signal. Check if the camera has run out of battery.

My eufy camera is offline

Eufy camera offline issue is one of the most common issues that can show up due to numerous reasons. The Eufy camera goes offline when there is some problem with the WiFi network or the camera itself. If you see your Eufy cameras offline, it indicates that something is wrong with your camera or the WiFi router. Like any other user, you will look for some physical damages or open the app to get some hint about the problem. However, if you would be aware of the issue, it would become easy for you to fix the issue. So for that, we decided to help all the Eufy users with the Eufy camera offline issue. Firstly, we will discuss the reasons behind the Eufy cam offline issue and after that, we will go through the fix. It is always a great idea to understand the reason behind the issue and then proceed with the troubleshooting part. That said, we have penned down some of the most common reasons why your Eufy camera goes offline every now and again. This is one of the most common reasons for the Eufy camera offline issue.

Reset the Camera. Apps and Entries. So first, check the battery status of your Eufy camera using the Eufy security app.

Indoor Cam is not powered by its original adapter and cable. Indoor Cam has a weak WiFi signal. The router is disconnected from the Internet. If your Indoor Cam goes offline, please check the following details:. Please confirm whether the camera's LED indicator light is showing a solid blue light.

By Benny Kounlavouth ,. When you buy through our links, we may earn an affiliate commission. Keeping our homes safe is essential, and security cameras help us remotely keep an eye on what we value. Your battery-powered weatherproof Eufy security camera will stream clear live videos, face recognition motion alerts, and local storage to keep you up to date with any events. However, sometimes the camera goes offline and stops streaming. Your Eufy camera goes offline if the battery has run out of charge, has lost connection to the HomeBase and Wi-Fi, or you need to update your Eufy app. You should check your battery and check the Wi-Fi settings to ensure that they are working correctly or reboot your camera to solve the problem.

My eufy camera is offline

Security is one smart home aspect I hold close to heart. Eufy is among the many brands providing security devices for our smart homes. With their security cameras, you can remotely monitor your driveway, get motion-triggered notifications, link to your virtual assistant, and so on. To get full functionality, the Eufy security camera must remain online. Usually, this is due to a power loss or disconnection from your network. This renders the camera inaccessible and requires your troubleshooting skills to get back online. This post entails common reasons why Eufy cameras fall offline and how to troubleshoot your connection, thus, getting them back online. Eufy security cameras typically fall offline when they lose communication with the cloud servers. The primary causes include power loss or a Wi-Fi connection drop. Try power cycling the camera and your network devices to fix the offline issue.

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The Eufy HomeBase acts as the base station that connects your Eufy cameras to the Euify Security app on your compatible smartphone or tablet. We appreciate your feedback of this site. Please make sure to save important videos before resetting your camera. In fact, it is one of the core methods to fix the infamous issue of fellow security camera Wyze Camera going offline. But this method should suffice to get rid of any misbehaving charges from within the system. In general, there are 6 common causes that may lead to the breakdown of the security camera:. Problems with the Network Equipment A common blind spot is overlooking potential hardware issues with network equipment. If the lights are green, then the Eufy HomeBase is connected to the internet. A power cycle, simply put is a reboot for the hardware of the Eufy camera. Additionally, check for any physical damages to cables and connectors. Connection With HomeBase. In theory, the camera can be m 2 walls , m 1 wall away from the router. Number of Views 1.

Outdoor Cam is not powered by its original adapter and cable. Outdoor Cam has a weak WiFi signal.

Live Chat Click the chat button in the bottom right corner of the page. Please ensure that the Eufy camera is not placed under direct sunlight. Number of Views 1K. Number of Views 1. To perform a hardware reboot on your battery-operated Eufy camera, simply follow the steps given below:. Call Us. I hope my article on how you can fix your Eufy cameras showing up as offline on the Eufy app has been a helpful read and has aided you with the same. Fix Temperature Issue. A common blind spot is overlooking potential hardware issues with network equipment. Check whether the Eufy HomeBase has access to your internet connection. If using an Ethernet cable, try replacing it with a new one. Please enter your email address. Also, make sure that the cable is not physically broken. AnkerSupport December 21, , pm 8.