Niantic support

Support gives standardise support and doesn't get into each case from new, which makes the support basically useless.

On three separate occasions different raid boss have lagged out and the raid timer had finished without an opportunity to initiate the catch sequence again. It wasn't caught, It didn't run and yet I don't have a log of it other than the raid rewards.. Happened twice to me, when we are waiting for somebody and they are pushing the clock to under 10 minutes I tell them to hurry up. If anything: take a screenshot of the rewards in the journal, but also that the boss didn't run away.

Niantic support

To contact support through the app:. From the Map View, open the Main Menu. At the top right, tap Settings. Tap on Help in the top right corner to access the help center. Tap this button in the upper right corner. However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more. Account Issues and Help with Sign-in. Troubleshooting Guide iOS. Troubleshooting Guide Android. Using the in-app option allows us to collect important contextual information like app version and device model to better investigate bugs. If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location. Please visit this page for information on how to submit a request. To report a player or service that violates the Terms of Service or the Niantic Player Guidelines , contact us through the app.

The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Ive been playing for 7 years and now for 34 days and counting I cant access my account, niantic support.

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This article will guide you through some common solutions to sign-in issues. If you still need further assistance after trying these steps, please click the button at the bottom to contact our support team directly. Here are some common tips to help with login issues:. Be sure to check your spam or junk folder if you don't receive the password reset email promptly. Check that your mobile device has a strong network connection, try closing and reopening the [game] app, and then try logging in again. If the issue persists, contact us using the button at the bottom of this page. I don't remember my email address or login provider: If you do not know which email address or login provider you used to log into the app, we may be able to help recover it. My child cannot finish creating an account: Children are required to get their parent's approval to create an account and play the game.

Niantic support

To contact support through the app:. From the Map View, open the Main Menu. At the top right, tap Settings. Tap on Help in the top right corner to access the help center. On iOS, tap Contact Us in the upper right corner.

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I tell them to hurry up. What happened? Send Message. I have spent hundreds of dollars. Wait, Niantic has a support line????? Feels Disappointed Feb 25, Summary of Niantic Customer Service Calls 1. Latest Content. Compare Niantic To Companies are selected automatically by the algorithm. After I pointed that out they sent a stock reply about how you get one free raid pass a day to use and that they were sorry but they wouldn't ever replace a free one. Troubleshooting Guide iOS. They wont help you! I'm sure it does happen to a lot of us. Customer service number not working. I have recovered the account multiple times.

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When I pointed out that I wasn't my free one they were passes I paid money for their reply was a stock letter about how if you fail to beat the raid you can still go back in and retry so they wouldn't be refunding my passes neglecting that I did beat it and was unable to go in and attempted to catch it. Any advice would be appreciated. Support gives standardise support and doesn't get into each case from new, which makes the support basically useless. Wait, Niantic has a support line????? Ive sent a complaint to the BBB. Not sure if that is typical for their response team or just an isolated incident but I hope you have better luck! That's news to me. I have spent hundreds of dollars. Troubleshooting Guide iOS. Reviews 0. Epic Games.