Opodo reviews uk

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Opodo has 1. Consumers are mostly dissatisfied. Pros: Impossible to get intouch with, Customer service is non existant, No pros. Cons: Nearly impossible to contact customer services, No human agents answering phone call, Unable to contact company or cancel flight.

Opodo reviews uk

Opodo's management after the car hire company was even more appalling! I booked car hire via Opodo in Turkey. A car hire company called DMR. All paid up front and was suppose to have Euro blocked on the card as per Opodo documentation for hire on arrival. The company tried charging me Euro then settled at Euro. Rather then blocking the amount, they charged it to my card resulting in transaction charges, contrary to the contract signed by Opodo. Most car rentals only block the amount so no charges made. On returning the car, I received no refund and the car company said they will return it after 4 weeks????. No where in any contract with Opodo or the car company it says this. On return and after a lot of searching I found the complaint email for Opodo to try and get my money back and get answers to numerous questions about how nothing seems to have followed the contract i signed to hire the car through Opodo. Someone called Nahed kept telling me it was related to extra insurance which is not refundable clearly it was not! Then eventually said it was a deposit but not actually taken from the card clearly was on my statement with transaction charges , then even though I asked to have the matter escalated, this still did not happen and ignored my requests. I have supplied all statement, copies , charges etc I have never come across a company like this or the employee Nahed who repeatedly does not acknowledge to escalate a problem

Another request to Thai Airways was supposed to have been done on 7Jan and told to wait another 90 days, opodo reviews uk. I have never come across a company like this or the employee Nahed who repeatedly does not acknowledge to escalate a problem Be aware of the service charge.

Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks rd among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank. I had bad experience confirms that I would never try Opodo again.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The British company Opodo, bought by 'Europe's biggest online travel agent' eDreams in , has left the Atol scheme. It says it has moved its base to Spain, where its sister company eDreams has its headquarters. All companies that sell package holidays with flights to UK customers are obliged to offer financial protection, but those based in Europe have to use a scheme based in their home country. They are not allowed to use Atol. Find more unbiased advice on travel and coronavirus, award-winning investigations and legal advice on holiday refunds and cancelled flights with Which?

Opodo reviews uk

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They are not allowed to use Atol. Company fixed the issue and I have been provided with full refund. They are scam. While some simply have no plans to sell package holidays in the next six months, many have gone bust - including STA Travel and other big names. Travel reported earlier this summer that Opodo was selling exactly the same holidays as eDreams - but at that point those provided by Opodo were Atol protected, while eDreams weren't. However, they take less than 1 minute to take the money from my account. Minster Walk Accommodation - www. No ticket as paid for. Khalid M Uxy. Ask our helpful community of experts about this product or company Opodo Reviews - opodo. Otherwise it is easy to miss, unlike the credit card fee, which is shown in a box you have to click to proceed.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which?

However, Opodo let us book and pay for the hotel for several nights. I feel ignored and not taken serious with the problem Opodo made for me. View full review. I called Opodo only to be on hold for over 2 hours, when I finally spoke to somebody, they told me they couldn't find an alternative flight so the whole booking needed to be cancelled. Katrina C Pgr. They are ok if you don't have any issues with your travel but if something happens to your flight or holiday you won't get your money back. They surprisingly answered right away, although it took a few emails to get the information straight. I only heard this from Opodo after I had waited a very long time chatted and queued for hours on the phone. I expected a travel company to take responsibility and actively pursue resolution, but Opodo has fallen far short of that standard. My flight was cancelled by airline on Monday 28th August Mar 06, User's recommendation: I just wanna be out. The change will affect many other companies, including Ireland-based Ryanair, which will need to provide Atol protection when customers book hotels, car hire, tours or certain other extras alongside their flights. They are modern day thieves.