Roger outages

Rogers offers mobile phone service, broadband and roger outages internet, home phone service and television to individuals and businesses. Thank you for the report!

CBC News has learned Canada's telecommunications regulator has hired a private consulting firm to investigate the massive Rogers outage last summer that left more than 10 million customers without cellphone and internet access. The Canadian Radio-television and Telecommunications Commission CRTC confirmed in an email it hired engineering consultant Xona Partners in May to provide a report on the Rogers network and "help inform what further regulatory action is needed. Xona is being asked to look into what happened during the outage and whether measures Rogers has since taken can prevent another. The contract offering asks the investigator to do a "forensic level technical review" of Rogers networks, interview key employees and visit its operation centres in Toronto. In its initial response, the regulator did not answer CBC's questions about how much the investigation would cost. Critics say the CRTC should have acted sooner and done its own probe into the Rogers' outage, a service blackout that for some lasted days. We also don't know if the eventual report will be made public, or redacted, or mostly confidential, or partly confidential.

Roger outages

On July 8, , Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks , [3] including those of subsidiary brands Rogers Wireless , Fido , Cityfone , and Chatr. This followed another major national outage a year prior in April The outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy , [5] as well as various other information systems nationwide that relied on the Rogers network, including Interac , OLG , [6] and some federal government services. Multiple international web monitoring organizations observed the outage. The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about outages. The outage had a significant impact on various information systems nationwide, much of which extended past residential and commercial Rogers customers, due to their dependencies on Rogers infrastructure:. Rogers had begun to slowly restore service that evening, but CEO Tony Staffieri stated there was no estimated time for when services would become fully operational again. A report by Cloudflare suggested that the outage was due to internal, rather than external, causes. It identified spikes in BGP updates, as well as withdrawals of IP prefixes , noting that Rogers was not advertising its presence, causing other networks to not find the Rogers network. Public Safety Canada stated that it was not a cyberattack. In a letter to the CRTC, Rogers stated that the deletion of a routing filter on its distribution routers caused all possible routes to the internet to pass through the routers, exceeding the capacity of the routers on its core network.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Share them here.

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Share them here.

Roger outages

Last Friday, Rogers experienced a major nationwide network outage affecting a range of services, from landline and cellphone coverage to internet and TV. Not only could people not make calls , including calls in some cases, customers had trouble making debit purchases and accessing Canada's ArriveCan app, which is required to enter the country. The company says it has restored services to the "vast majority" of its customers, although reports of continued outages and poor connections persisted over the weekend. The outage began early Friday morning, with the online service tracker istheservicedown. EDT, with initial reports coming from Ontario. Rogers confirmed shortly before 9 a. EDT on Twitter that it was aware of issues affecting the network. At approximately a.

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Leave a message in the comments section! What isn't working? Rogers had begun to slowly restore service that evening, but CEO Tony Staffieri stated there was no estimated time for when services would become fully operational again. The Canadian Radio-television and Telecommunications Commission CRTC confirmed in an email it hired engineering consultant Xona Partners in May to provide a report on the Rogers network and "help inform what further regulatory action is needed. Archived from the original on July 13, Make sure to report and downvote those comments. In February the CRTC also began consultations on how it should further regulate how telecoms report major service outages. Retrieved November 3, MoiraPotter11 Rogers 1My service has greatly improved since I cleaned their clock. Cornwall Seaway News. The recent Rogers outages have enraged many of the company's customers. This followed another major national outage a year prior in April Are you experiencing issues or an outage?

Rogers said wireless voice and data services have started returning to its customers Monday evening after a lengthy outage the company's chief technological officer said was caused by a software issue. It will take several more hours for all customers and regions to return to full service.

Mass internet outage in Canada. Anyone else dealing with this? Hey RogersHelps, what is going on? Connect with her by email at mvs cbc. I once called the CEO and ripped him a new one. The failure occurred at a. Archived from the original on July 10, NOT going to bully this old fart. In the last three months, how would you rate Rogers? August 25, Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Retrieved July 10, Hey RogersHelps, what is going on? Network outage.