Service status virgin broadband

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Virgin Media is no stranger to outages. Is Virgin Media down? Another good source to check is the Downdetector website. The Downdetector Virgin Media page is here. Social media is another good indicator of widespread problems. We have an article here detailing all the different ways you can contact Virgin Media.

Service status virgin broadband

Being impacted by an outage can be extremely frustrating, we reveal how you can check your service status. Virgin Media has roughly 3. If you are one of the potentially thousands who has experienced an outage, you can check your broadband and mobile service status online. Virgin Media went down today June 30 leaving hundreds of customers furious. One customer took to Twitter to vent, they said: "Actually fed up with Virgin Media, it's down more than it's up. And another raged: "Virgin Media is somehow down again, I don't think it could honestly get worse at this point. According to downdetector over customers reported issues with their landline internet and email service. Thousands of users reported issues on June 19, and prior to that in May, many were left unable to browse the web after the provider suffered an outage. In the same month, services went down for hundreds of customers and before this 2, customers were left without internet. Before that, at the end of April , thousands were reporting issues in an outage that lasted several hours. A few days before that more than 1, reports were made on DownDetector. The company also had two outages in July and before that in May Further reports were made in when the company had an outage on December 2 , with thousands of customers impacted.

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Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings.

Follow all our live coverage of business, economics and financial markets. Downdetector, which tracks outages, said more than 25, people had reported problems with their services , with the glitch first noticed by some customers shortly after 1am BST. The cause was not immediately clear but caused havoc for customers, including those relying on internet and phone connections for work. By late morning the worst of the issues had been resolved. Virgin Media did not respond to questions on whether it would pay compensation to users affect by the outage. Thank you for reading our live coverage today. Virgin Media has now confirmed what the third-party data was telling us: broadband service has now been restored.

Service status virgin broadband

If your services aren't performing as they should, our Service Status is the first place to go to check for faults without having to call in. Our Service Status is a really simple, yet very clever way to help you run tests, check for local issues, restart and reboot your Virgin Media kit and even to book or reschedule visits from our engineers. If you aren't the account holder, you can just click this link: Check Service Status. Once you've downloaded the app and signed in, just click the Status button at the bottom of the app and for an overview and helpful hints and tips. If you're accessing it for the first time, make sure you have your Account number and Area reference number to hand - you can find these details at the top right-hand corner of your bill. Once you're signed in, you will see your services and their current status: this is where we will let you know if there are any known outages that may be impacting your service. The great news is if we have identified an outage you can subscribe for updates to your mobile or email, and we will advise you on the progress and when the issue has been resolved without having to call us. Simply follow the instructions on the screen and we will run diagnostics and advise the next steps to improving your service. If you have any questions about using My Virgin Media or the app do pop on over to our Managing Your Account - Cable board and ask away.

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I am sick of calling and being told the same old story. He has published a number of articles on TechFinitive covering data , innovation and cybersecurity. If your problem is still unresolved after eight weeks, you can complain to an independent Alternative Dispute Resolution ADR scheme. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Log in to my Account. Virtual Repair Tool. How to run a Virgin Media service status check. Note: in the event of a power failure, your Virgin Plus services may be affected. If you're having difficulty you can complete your purchase by going through chat or giving us a shout at Speak to Virgin Media support and they might even be talked into giving you one for free. How hard can it be to cancel!

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If you're a mobile customer and you suffer from a lack of service then depending on the circumstance you may be entitled to a refund or account credit. Experiencing issues? Share them here. Barry has 20 years of experience working on national newspapers, websites and magazines. Tried submitting and to no surprise the site reset the whole page. How can I contact Virgin Media? Current service status:. You can change your settings at any time, including withdrawing your consent, by using the toggles on the Cookie Policy, or by clicking on the manage consent button at the bottom of the screen. A few days before that more than 1, reports were made on DownDetector. Next, tap Check. What's going on with virginmedia? Service status Help Account settings. If you're having difficulty you can complete your purchase by going through chat or giving us a shout at Help Virgin Media Service Status. If you use Virgin Media and have experienced an outage, it's important to contact the company to report the issue and get help.