Strandbags click and collect
You will be asked to enter your postcode. Once you have entered your postcode, we will check our stores and give you the option to:. Once your order is ready, you will receive an email from us letting you know how to collect your order.
We're here to help you with your questions. But, in case your questions are not answered here, you can always contact us through email or phone. Our team is more than happy to assist you with your queries. In case you are not in love with what you have purchased, we allow exchanges done in store only. You can visit any Strandbags store near you, and they will be able to assist you.
Strandbags click and collect
We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only. Once your order has been dispatched, you will receive an email from us with your order details and tracking information. Deliveries are between 9. Please note there are no weekend or public holiday deliveries. Our delivery service only covers Australia. Our carriers are unable to deliver to the following locations: airports, hospitals and prisons. We will also at our discretion exclude delivery to any addresses which are considered to be unsecure.
Return Item In Store You can visit any Strandbags Store even if the item was purchased from a different branch and return the item with the receipt within 30 days. You must have proof of purchase and the credit card used to make the purchase if you paid strandbags click and collect credit card when returning the goods.
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We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only.
Strandbags click and collect
These are the terms and conditions on which we will supply any of the Products that you may order through our Website " Terms of Trade ". These Terms of Trade should be read together with, and include:. These Terms of Trade only apply to the purchase of Products offered for sale through our Website " Online Purchase " and form a legally binding contract between you and us. Please read these Terms of Trade carefully.
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If you don't want to return your items to store and wish to send them back by post, then you can post them back to us within 30 days of receipt. We pride ourselves on having the best possible prices on your favourite items at Strandbags. In case you are not in love with what you have purchased, we allow exchanges done in store, within 30 days from the time of purchase. Typically, orders are available for collection within working days. Unfortunately, if you return your items via post, we are only able to offer refunds and are unable to process exchanges. Do I need to sign for delivery? If for any reason there is a problem with the items you receive, other than a change of mind, please contact our customer service department on and they will be more than happy to assist. Please allow up to 14 working days for your return to be processed. Klarna is online only and not currently available in store. Once it arrives, click the acceptance link to join the Strandbags Loyalty Program. Unfortunately, we do not allow exchanges done via Australia Post. With your original receipt, you will be entitled to a repair, an exchange, a refund or a credit note. During busy promotional and gifting periods, it may take longer for orders to be fulfilled. Once your order has been cancelled, please allow working days for the refund to be processed to your account. Please refer to the table below for the prices.
Sleek and sturdy, for the modern traveller.
I am missing an item in my order. Also, we will be unable to make a refund in the event that your parcel is lost without sighting Your Certificate of Posting. You can visit any Strandbags Store even if the item was purchased from a different branch and return the item with the receipt within 30 days. Returns made without a Receipt: An exchange or credit note will be offered provided that the products are returned in original condition, with tags attached. We may vary our prices for home delivery at any time. Klarna is online only and not currently available in store. Please see our Terms of Trade for Online Purchases for further information, including your rights under the Consumer Guarantees Act , and nothing in the above Returns Policy is intended to limit those rights. For country WA and NT, this may take an additional working days. There are no fees for store pickups. How do I change my order? Please note that proof of purchase will be required. How do I return items if I purchased them online? You will receive emails from us at each step of your order. In case you have other reasons or problems with your purchase, other than a change of mind, please reach out to us at or customercare strandbags. You can easily become a member by doing the following steps:.
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