Surface charger not working

The convenience of a portable device is that you aren't tethered to an outlet.

Microsoft Surface Pro is a professional hybrid tablet with optional removable keyboard accessories and an optional stylus pen. What causes the Surface Pro charger not working issue? After analyzing extensive user reports, we find the issue is often related to the charger itself, including the damaged cable, USB ports, power supply, and charger connector. In addition, the corrupted battery driver and a temporary glitch can trigger the issue. Here are 7 effective solutions to the Surface charger not working issue. A large number of people are still unclear about Windows 10 ISO mount and unmount. This post provides a step-by-step guide and extra tips on Windows 10 ISO.

Surface charger not working

Do you own a Surface Pro? It is ne of the best compact computing devices offered by Microsoft, launched in , and is currently in its eleventh edition, i. The machine has stood the test of time as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly. There are a lot of factors that account for the malfunctioning of a Surface Pro charger. In this post, let us look at all of them and explore working ways to resolve the issue. Read the post thoroughly, as this blog might save you a lot of hassle and money! Handling issues with a particular device can be tricky as physical and software errors must be taken care of. The same goes for the surface plugged in not charging situation. Some of the prominent factors that create a situation where your Surface Pro is plugged in but not charging. These include —. All these issues are random and may occur at any time. It can become irritating at first, but the good news is that it is fixable.

A bad charger can also damage the port, or the board. Once the debris has been removed, give charging another go.

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us. The LED light should be on when your power connector is plugged into your Surface.

Due to design choices, in the connector of the Microsoft Surface Pro 3 and later is prone to failure. The positive and negative wires short making the adapter unusable. Fortunately the circuit is well designed and can resist a short, so it is sufficient to remove the short to get the adapter working again. Slide the outer case of the connector towards the cable side to uncover the connector. With the help of a knife or a pair of tweezers, remove the resin to uncover the wires. Microsoft inserted this protective spacer to prevent short of the positive and negative conductors. Unfortuately this is not sufficient in many cases.

Surface charger not working

The LED on your Microsoft Surface charging connector is solid white when connected to a power source. This article highlights seven practical troubleshooting recommendations for charging issues on Microsoft Surface Pro, Surface Go, and other Surface models. Microsoft recommends charging your Surface using the power supply shipped with the device. Third-party or non-Microsoft power supplies may not charge your Surface device. Likewise, the original power supply of a different Surface model may not charge your device.

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Hence you can get it fixed. Clear instructions. Can you help us improve? Not enough pictures. Use profiles to select personalised content. Skip to main content Asurion uBreakiFix. Tip: If the Surface Pro charger not working issue still appears, you can try taking out the battery completely, and then put it back after several seconds and see if it works. Good luck. If your battery driver is out of date or corrupted, it can cause this problem. Didn't match my screen. Thank you for your feedback! Step 2 — Scroll down to find the Troubleshoot option. Yes No. Step 1.

Ask a new question. Charger not charging Surface, have tried multiple sockets.

Send feedback to Microsoft so we can help. Can you help us improve? If the battery icon shows a power plug on the taskbar, but when you select it, you see Plugged in, not charging , then Surface detects the power supply but is not charging the battery. Start by making sure that you are fully updated through Windows Update. Ask the Microsoft Community. We understand how frustrating that can be. Accessibility center. Motherboard fault is a safe assumption of cause if nothing else on this page has worked. It can become irritating at first, but the good news is that it is fixable. Not enough information. Step 3.