Surface pro not turning on

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support, surface pro not turning on. January 29th, Don't worry; you're not alone in facing this tech hiccup.

So, the solutions are also various. If so, you can just try the following solutions one by one until you find the suitable one. You can do some checking or perform some simple operations to fix the issue. At times, this issue is just very simple: the battery of the Surface Pro or another Surface device has run out of power. If you have used the device for a long time without plugging in, it is quite possible that the battery has run out of power. So, you can plug in the charging cable and then press the Power button to see whether the Surface device can boot successfully.

Surface pro not turning on

Contribute to the Surface forum! March 14, Ask a new question. I have tried all the tricks on the web. Best Buy cannot fix it. Is there any way to get my data off of it? Hi Tom Mannix ,. I understand that your Surface Pro 6 is not powering on. You mentioned that you have tried all the tricks on the web and Best Buy cannot fix it. If your Surface Pro 6 is not turning on, it may be difficult to recover data from it.

If you're using Surface Dock, unplug your Surface from it.

Disconnect accessories and make sure your Surface is charged. Force a restart, by pressing the power button for 20 seconds. If you're using Surface Dock, unplug your Surface from it. Try to turn on your Surface—if that works, the accessory may be the problem. When your Surface is plugged in, charge it for at least 15 minutes. Then press the power button to turn on your Surface.

Getting devices ready or a spinning circle may also appear on the screen below the logo. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen again about 20 seconds , then release the power button. See Force a shut down and restart your Surface for more info. Press and hold the volume-down button while you press and release the power button. When the Surface logo appears, release the volume-down button. For more info, see Creating and using a USB recovery drive. There's one last step you can take.

Surface pro not turning on

Jeff 22 Comments. From dead batteries, to battery symbols, to charger problems, to cable connection faults and more, the fixes below are all quick things you can do. I know from experience that when it first happens the feeling one has is FEAR! Fear that something is seriously wrong. Use the in-page jumps below to go straight to what you need. I recommend you do read and follow relevant instructions further below for detailed descriptions of the different possible actions with important notes and tips.

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Jump to a Section. Hold down the power button for 30 seconds and then release it. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Wait 10 seconds, and then press the power button to start up the device. After that, wait a few seconds and press the power button again to restart your Surface. There are several possible causes of a dead or faulty Surface Pro. Protecting your tech has never been easier. Some of the common reasons behind a Microsoft Surface not turning on:. When everything is prepared, you can follow these steps to recover files from your Surface Pro or another Surface device:. Microsoft security.

If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner.

Badges: In this post, MiniTool Software will tell you how to solve this issue in different ways. Try to turn on your Surface—if that works, the accessory may be the problem. If you attempt to use the Surface Pen and the Surface Pro does not respond or responds in an unexpected manner, there may be an issue with the pen. For over 20 years, we've protected the devices you rely on most. Frequently Asked Questions. Pictures helped. Make sure to use the correct method outlined in the above-linked article. Microsoft subscription benefits. Tell us why! Remove the battery and replace with a new AAAA battery. I am currently attempting to retrieve data which was not backed up via a data recovery centre. Should you have any questions when delating with the issue or using MiniTool software, you can contact us via [email protected] or let us know in the comment. Battery Replacement. Use limited data to select advertising.