Surface pro won t turn on

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So, the solutions are also various. If so, you can just try the following solutions one by one until you find the suitable one. You can do some checking or perform some simple operations to fix the issue. At times, this issue is just very simple: the battery of the Surface Pro or another Surface device has run out of power. If you have used the device for a long time without plugging in, it is quite possible that the battery has run out of power.

Surface pro won t turn on

Disconnect accessories and make sure your Surface is charged. Force a restart, by pressing the power button for 20 seconds. If you're using Surface Dock, unplug your Surface from it. Try to turn on your Surface—if that works, the accessory may be the problem. When your Surface is plugged in, charge it for at least 15 minutes. Then press the power button to turn on your Surface. If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how:. Press and hold the power button until the logo screen appears about 20 seconds. See Force a shut down and restart your Surface for more info. After your Surface restarts, we recommend you get the latest updates for Surface and Window to help make sure your device is performing its best. For more info, see Download drivers and firmware for Surface. If your Surface turned on, but is stuck on one of the screens below, select that screen to view additional troubleshooting steps to resolve the issue. If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. For more details, check If your Surface still won't turn on or start, submit a service order.

If your Surface Pro has left you in the dark, don't fret—try out these solutions:. It will not turn on at all now.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. January 29th, Don't worry; you're not alone in facing this tech hiccup. We're here to guide you through five effective solutions to revive your unresponsive Surface device.

If you see a black screen with a Microsoft logo and a drive cache rebuild icon in the lower-right corner, here are some solutions to try to resolve the issue. If the Surface device previously experienced an unexpected shutdown, the SSD drive cache might have been corrupted, and you'll see the drive cache rebuild icon in the lower right corner of your screen. Wait for at least 5 minutes for the cache to be rebuilt. If the icon is still on the screen after 5 minutes: Go to Solution 2. Press and hold the power button until the logo screen appears about 20 seconds. See Force a shut down and restart your Surface for more info. If Windows starts after you force a shut down and restart: Install the latest Surface and Windows updates to help prevent future problems. For more info, see Download drivers and firmware for Surface. When the Surface logo appears, release the volume-down button.

Surface pro won t turn on

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Does your Surface make a whirring noise when powered on but freeze on a black screen? In this post, MiniTool Software will tell you how to solve this issue in different ways. So, the solutions are also various. Hi Jerry, Thank you for reaching Microsoft Community. If nothing changes, your Surface power supply is likely faulty or damaged. Then, try turning the Surface back on. MiniTool Power Data Recovery is specially designed to retrieve your files from computer hard drives, memory cards, SD cards, etc. January 29th, From troubleshooting steps to ensure it powers up to tackling any underlying issues, we've got your back. A two-button reset. Can you help us improve? Using a hairdryer or heat gun, warm up your surface from around inches away. To rule out this situation, you can go to check whether the System Partition is set as active using the professional partition manager : MiniTool Partition Wizard.

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Get expert help anytime, anywhere Our experts help you get the most out of your plan with premium expert tech support. Low price guarantee? Resolved my issue. Was this information helpful? Recovery screen. Press and hold the Power button for at least 15 seconds or until the device shuts down , then release. Can you help us improve? Type in the problem you need help with. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca. In this guide, we walk you through a list of possible causes, starting with the most common. You need to select one edition that contains a snap-in WinPE bootable builder. If your Surface or laptop is out of warranty and you've exhausted all options, we're heading into ideas that could completely ruin your device and your warranty. Didn't match my screen. Use limited data to select advertising.