The diamond store london reviews

I love jewelry. My husband bought a tanzinite rings for my birthday and the service Was really Browns has left us no choice but to share our story on Wish I had saw thesereviews before I purchased,, I purchased a pair of ear rings and a beautiful necklace ,, diamond from the diamond store london reviews ear ring has fallen out,, the necklace still in good condition, I pray it stays this way,, very disappointed with Browns as I was under the impression they are top quality, lesson learnt Browns standards are poor!!

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet. The jeweller can send a brand new bracelet for you and remove 3 links. If you are happy to go ahead please make payment here.

The diamond store london reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. The Diamond Store has a rating of 2. The Diamond Store ranks 81st among Engagement Rings sites. This was a really great company! They kept me updated about every step of my order considering it's a pretty expensive order. Customer service was absolutely wonderful as well. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful! Awful Experience. Irresponsible return policy my ring was misplaced. I lost pounds. Do not buy there return policy is a scam. You would loose your money and ring both. Also the ring is tiny compared to the online photos not worth it.

My final word, I bought both rings on sale and for its value is absolute steal. I did so and received no more communication or updates during the time of the investigation or repair.

Hello, I'm looking to buy some diamond earings and a necklace. I'm very lucky to be gifted these by a relative. I have come across this website and the prices look very good. I am a little sceptical tho buying such a luxury item online. Could this be to good to be true?

Find the most amazing diamonds at these 12 diamond shops in London. Here are some recommendations for some of the best diamond shops in London:. They have been in business, and their reputation for quality products and customer service is outstanding. They obtain gold and platinum exclusively from certified Fairtrade or recycled sources. Their diamonds and gems can be linked back to the mines they were extracted from and are not only free from conflicts but also procured from providers who treat workers with decency and consideration and try to minimize their environmental impact. Each piece of their jewelry is crafted to perfection, and their artisans are amongst the most respected in the industry. Their talent shines through in the immaculate completion of every one of their pieces. The store has a good reputation for selling quality diamonds and jewelry. At Flawless Fine Jewellery, their goal is to make sure your diamond conveys the appropriate message.

The diamond store london reviews

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet.

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They have won a few awards and the online chat was very helpful. Omg, I opened the box and there it was, its absolutely beautiful, diamonds quality are outstanding and its even better than my original ring. I simply do not know how he or any of his employees can sleep at night. Reviews are true,,, diamonds fall Bought my wife an eternity ring for a tenth wedding anniversary present and when it arrived all seemed ok I love jewelry. The Diamond store told me in the end that I was to send the ring back and to get a refund to which not all was actually paid. About the business. I was looking for a new engagement ring and I chose an Aquamarine 18k white gold ring. Ordered from them 16th December where it stated the ring was in stock and would be delivered 22nd December. I returned the ring and was of course told, similar to other reviewers it was my fault and that they would repair it for 70 pounds. No email but using tracking number it shows item will be delivered tomorrow 20th and again I will get an email with a delivery slot. It is unique and so beautiful.

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It was beautiful ring and I loved it, however it had to be sent back to be resized. The Diamond Store. Ask taniawilliev about Browns The Diamond Store. At no point did I give them a backstory or any prompting. OP posts: See next See all. Following the repair of my ring on German 1. I have been so upset that my memory of my grandmother is tarnished by a company selling such a poor quality and with such adamant determination not to accept that the ring was not fit for purpose. Comment Thank you Respond as company Helpful 0. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful!