Troubleshoot ps4 controller

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's troubleshoot ps4 controller. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system, troubleshoot ps4 controller.

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below. When using your PS4 console, you can check your controller battery level by pressing and holding the PS button on your controller to show the Quick Menu. The controller battery level is displayed on this screen. If you've followed the above instructions but believe your controller is not connecting properly, please visit the PlayStation Repairs diagnostic tool.

Troubleshoot ps4 controller

Reset your PS4 controller and clean the exterior, get it replaced by Sony, or replace the analog stick yourself. Jump to a Section. This article explains how to fix PS4 controller drift analog stick drift. Instructions apply to the official Sony DualShock 4 controller, but these troubleshooting tips will also work for third-party controllers. If your character or the camera keeps moving when you're not touching the controller, the problem's source is likely analog stick drift. PS4 controller drift can be due to one of two things:. You can expect general wear and tear from frequent use. If cleaning the controller doesn't fix the problem, you should get your controller replaced or repaired before disassembling it. Ensure your controller is turned off, and then follow the steps below until it is working properly. After trying each fix, test the analog sticks by moving them around in circles and clicking the L3 and R3 buttons by pressing on the analog stick. Reset your PS4 controller. Resetting the DualShock 4 can solve a lot of issues that suddenly pop up. If a soft reset doesn't work, try a hard reset. Clean your PS4 controller. Gently wipe around the crevices of the analog stick with a dry microfiber cloth.

One of the cables could be bad and make your controller appear not to connect. Instructions apply to the official Sony DualShock 4 controller, troubleshoot ps4 controller, but these troubleshooting tips will also work for third-party controllers. Expert Interview.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller.

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section. If you find that your PS4 controller won't connect to your PS4, then you may be dealing with a firmware problem, interference, a bad battery, or a number of other issues. To help you fix this problem, we'll start you off with the easiest solution and move on from there. Sync issues represent the most common reason that PS4 controllers fail to connect.

Troubleshoot ps4 controller

PS4 gamers know all too well how a bad controller can ruin their day, but you don't have to put your gaming on hold or go out and buy one of the best PS4 controllers when yours is on the fritz. Here are some common issues you may run into with your DualShock controller, as well as suggestions on how you can fix them. Sometimes, during the PS4 controller troubleshooting process, it just fails to sync with the console. It's worth noting that the PS4 uses a standard Bluetooth connection, so if you use your controller with multiple devices — such as your PC, smartphone, or tablet — you'll want to make sure it's not connected to anything else while you're trying to connect it to your PS4. If you're still experiencing issues connecting your DualShock controller to your PS4, it could also come down to the USB cable you're using. I've had cables that perfectly charged my phone, but won't connect my controller to the PlayStation. That's mostly due to small dents the DualShock is sensitive to that other forms of technology aren't. So I bought a cable specifically for charging my DualShock and don't use it for anything else to avoid accidental damage.

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To figure out why your controller isn't working correctly, and get it connected to your PS4 so you can start playing again, perform each of the following steps in order. You can take care of the latter by simply trying a new cable, but fixing the USB port in a PS4 controller requires you to disassemble the controller. You may also be interested in: How to make your video game console last for years Learn how to extend the life of your gaming consoles. In This Article Expand. If you've gotten this far and still can't fix the problem, chances are that something inside your controller is jammed or disconnected. After trying each fix, test the analog sticks by moving them around in circles and clicking the L3 and R3 buttons by pressing on the analog stick. Select Controllers and then adjust your controller settings. By signing up you are agreeing to receive emails according to our privacy policy. The controller battery level is displayed on this screen. In case your controller isn't cooperating, press and hold the Power button on your PS4 console until you hear two beeps. Student-Contributed Wiki An awesome team of students from our education program made this wiki. Elisavet Parra - Feb 21, Reply.

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below.

Unless you want to do it yourself, buying a new controller is the cheaper and easier solution. Once it's shut down, connect the problematic controller to your console with a USB cable. Use a USB cable. By Jeremy Laukkonen. Potential causes include a general firmware malfunction, a faulty battery, a defective charging cable, or a defective controller charging port. You should start with a soft reset if possible, which requires access to a second PS4 controller that is in good working order. If your connection is loose, check for debris in the socket. Turn on the PS4. Select Controllers and then adjust your controller settings. Speaking of this, you should try to minimize interference between your controller and console. Reset your PS4 controller. In addition to the parts, which you can purchase online, you'll also need a soldering iron. Here's a guide from our tech experts to fixing your PS4 controller. Hopefully, your DualShock 4 issue was easy to fix.