Undercover boss confronts abusive manager

The fast food business is rough for the workers on the front line. You earn minimum wage, deal with rude customers, and sometimes, you get an abusive manager that makes your life miserable, undercover boss confronts abusive manager. He was working with employee Todd at the fry station, and as Todd was talking to him, the manager Stevens told him to be quiet.

Exclusive coupons and impressive sales: Shop and save with our new tool. On CBS's reality show "Undercover Boss," one boss was pushed so far by the horrible behavior of a restaurant manager that he came out from undercover, revealed his identity, and shut the whole restaurant down. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience. After he witnessed the location's new general manager repeatedly abusing staff, he tried to talk to the man. If I don't scream at them, they don't listen to me. The manager demanded to know Silva's credentials for telling him what to do, saying he wasn't going to let him continue to tell him he was disrespecting the employees. And I've been in the fast food business for over 20 years," Silva admitted.

Undercover boss confronts abusive manager

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated. It is what it is. I have to do it, I have no choice. She goes on to explain how she was filing for bankruptcy that day and had lost her vehicle. At that point, the man takes a break in order to calm down. After the break, the man can sense the energy in the restaurant has completely changed. In the back, Sabrina and the owner are fighting again. At that point, the man asks Sabrina to get the owner. He comes out, and the man asks the owner if he knows who he is. When he tries to explain himself instead, Rick loses it. I want a proper apology. In the video, Rick explains there were a bunch of factors working against the franchise owner.

He comes out, and the man asks the owner if he knows who he is.

The point of the CBS show 'Undercover Boss' is that the CEOs are supposed to stay 'undercover' as they work in the trenches of their own companies, their identities hidden from their employees. And then he shut down the restaurant for the night, stunning the employees and shocking the manager, known only in show as 'Stevens. Scroll down for video. Revealing talk: When Silva takes the manager outside to talk about his behaviour, he initially keeps up his undercover identity, but then pats him on the shoulder and takes him for a walk to explain the truth. Shocked: The abusive manager is stunned when Silva reveals he is the head of the company. Silva's undercover name was Alex Garcia, and he posed as a failed pharmacy owner from Philadelphia.

For the most part, Undercover Boss is praised for being about as real as reality shows come. The owners, CEOs, and other individuals from upper management really do put on disguises then visit various locations, posing as someone else, to work with actual employees. They do a variety of jobs and learn more about how things work on the front lines. In the end, the employees really are rewarded with promotions, vacations, and monetary bonuses. However, as with any reality show, not everything on Undercover Boss is entirely true.

Undercover boss confronts abusive manager

I happened to catch Undercover Boss Sunday night. This one was a bit different because the employee at the call center made a lot of mistakes with the hotel booking software. The undercover boss got pissed off and blew his cover.

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On CBS's reality show "Undercover Boss," one boss was pushed so far by the horrible behavior of a restaurant manager that he came out from undercover, revealed his identity, and shut the whole restaurant down. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience.

However, Silva reopened the store with a new general manager the next morning and sent the offending manager in for more training. View all. Chilling mystery as hordes of dead animals are dumped outside village shop just weeks after nearby primary school was also targeted - as terrified locals blame poachers and gangs 'working for international gambling syndicates' Sainsbury's and Tesco both suffer IT meltdowns on the same day as many stores become cash only and online deliveries are halted just one day after McDonald's was hit by similar computer crisis So this is why you're all held up! Teenager arrested after horrific 'racial abuse' is caught on camera: Black schoolboy is hit and told to Six holidays that cost less than a rail fare from London to Manchester - from a Barbados to Mallorca Bill Maher slams rise in Americans self-diagnosing with mental illnesses and says: 'PTSD is for people who How did the company allow someone like that to be put in charge? At one point, Stevens threatened Todd outside and beat him for not working hard enough. He says she's hurt because he rejected her. Gaining confidence, the manager added: 'I'm not going to let you continue telling me I'm disrespecting my crew. Woman, 21, who was found with life-threatening injuries and died in hospital five days later 'will be missed IE 11 is not supported. My hen do 'hangover' turned out to be warning sign of an incurable disorder - I ended up in hospital days Silva was so appalled that he took Stevens outside, broke character and confronted him right there—a rare occurrence on the show.