Virgin media cancel contract

Five months on, Ofcom has no updates on its investigation. In the meantime, more customers report being left out of pocket because of an inability to cancel.

Click here to view our Terms and Conditions. You may have contacted Virgin Media by phone, online or in-store to place your order for our services. We will confirm the receipt of your order for our services to you. Our team will begin the process of activating or installing your services. Your contract continues unless terminated by you or Virgin Media. Unless otherwise stated in our communications with you or other documentation that we provide to you, the minimum period of your Contract for our services is twelve 12 months starting on the date we activate your services.

Virgin media cancel contract

This is ridiculous. If I go with another provider will they deal with the cancellation? A warm welcome and thanks for posting on our community forums. We're sorry to hear that you're having trouble trying to cancel your account with us. If you're call is cutting off before speaking to an agent, when you call do not enter any details when prompted, after a short period of time you will be presented with the main menu and an agent will answer shortly after. Please be aware this is not an immediate response team; however we will get back to you as quickly as possible. Can you no longer email your cancellation? Hi Sparky thanks for your reply here. It's not possible to email a cancellation unfortunately, but please see Jodi's post as she has highlighted all the methods to be able to cancel. Community FAQ Sign in. Community Volt. QuickStart, set up and connections.

All forum topics Previous topic Next topic. Learn more about your final bill, virgin media cancel contract. If you fail to return or make available the equipment for collection within the given notification period for any reason, we are entitled to charge you for the replacement cost or reasonable recovery costs of the equipment — any Equipment Return Charge will be separate to an Early Disconnection Fee.

We have decide to take up the offer to cancel without penalty before 31st Oct as on the letter we received from virgin. Open reach will install on Oct 4th and we are keeping our landline number. My question is when should I cancel Virgin? I seemingly have to give one month notice so does my connection get cut off at the end of the month of notice or would they do it before? We are wary of cancelling until we see the new connection is working and intended to cancel on the day the new line is installed, complications with phone number transfer may arise but we can cope with that as we have mobiles,. Go to Answer.

In this guide. Are you unhappy with your current Virgin Media broadband deal? Whether you want to switch provider or simply want to stop receiving a broadband service, you need to follow the steps below. Find better broadband deals. Virgin Media automatically places a day notice period from the time you tell it you wish to cancel and continues charging you the regular monthly price for its services during that time. These fees can be even larger if you have a bundle which includes a TV package or a Mobile package. Virgin Media has full details of its early disconnection charge for each broadband package it offers on its website.

Virgin media cancel contract

Broadband, TV and phone. Broadband and phone. Broadband and TV. Student broadband. Broadband only. Broadband for gamers. Gigabit broadband. Intelligent WiFi.

Strawberry seeds stardew valley

Maximum speeds on our network: When we advertise a broadband speed we mean what we say, this will be the maximum download speed you can get on our network. Another double-digit rise is expected next April and customers will no longer be able to terminate unexpired contracts for free to avoid them. We are wary of cancelling until we see the new connection is working and intended to cancel on the day the new line is installed, complications with phone number transfer may arise but we can cope with that as we have mobiles, Answered! What should I do if I am moving home? Hello Yozzer, I cancelled via live chat so there is printable evidence of everything that was said from the agent and myself. Mobile internet speeds across a mobile network are never consistent due to the variable factors that may impact on the speed and service received by users. If you have a bundle that has a discount for the full duration of your minimum term e. New around here? If you are an existing Virgin Mobile customer you may add a phone to your existing plan, the cost of your phone is on top of the price of your plan. However, you will be notifed by SMS of this. Cardiffman Knows their stuff. Terms of Sale Smart Devices.

Fed up with Virgin Media? Want to move to another broadband provider?

Forgot username? Virgin Phone Switchover. We hope this helps! Excludes calls to premium rate, SMS and non-geographic numbers. I then sent a registered letter to cancel. Virgin Media aims to resolve any complaint quickly and satisfactorily. Click to open overlay. Hi KirstyT1, A warm welcome and thanks for posting on our community forums. Only one mobile phone purchase per transaction to a maximum of 4 per account. Kind regards, Brian. See samsungoffers. In response to Yozzer. If you wish to move home you may be able to bring your equipment and service with you, subject to availability of the services in your area.