Why is my simplisafe base red

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in or earlier, you have the Original SimpliSafe.

Monday, November 14th, AM. Official Solution. The red light on the Base Station indicates that an alarm was recently triggered on your system. You can learn more about the light status for Base Station here. Have you tried disarming and then rearming your system? That should clear out the red status light color on your Base Station, too.

Why is my simplisafe base red

Friday, January 7th, PM. I recently had a temperature sensor go off and trigger a monitoring call. The alarm was legitimate. The monitoring call was automated and I pressed "1" to accept that I got the notification. The temperature has returned to normal and everything is fine How can I clear the light back to normal???? Update: Rebooting the base station as described in many of the "blue light" posts worked. Unplug the base station, unscrew the bottom and remove a battery for seconds. A Base Station Reset would work, of course, because it's a reboot of the whole system. Back to Shop Simplisafe Account Login. SimpliSafe Support Home. Gen 3 SimpliSafe.

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The Base Station can pulse red for two different reasons. Depending on the length of the pulse or the timing between it, it can mean different things. This indicates that there is a minor system error, such as radio interference. You can check the Keypad for more details. To resolve the red light, you will want to address the system error that's occurring.

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in or later, you likely have the Gen 3 SimpliSafe. If you're not certain which system you have, you can tell the difference here. The lights listed below are the only colors that the Base Station will display. If you are seeing a color that is not listed try changing the lighting in the room, as this can affect the look of the colored lights.

Why is my simplisafe base red

The red light on the SimpliSafe Base Station can indicate different issues based on its pattern. So, based on the red light pattern on your SimpliSafe base station, we have listed down causes and fixes according to it. Here, we have listed the meaning of the red light on the SimpliSafe base station depending on its pattern. Cause — If you notice a solid light on your SimpliSafe system, it indicates that an alarm has recently been triggered on your system. This could be due to various reasons such as a door or window sensor detecting unauthorized opening, motion sensors picking up movement , or other alarm triggers specified in your SimpliSafe system settings. Cause — A slow pulsing red light on your SimpliSafe Base Station, occurring every seconds, generally indicates a minor system error. To address this issue, the first step is to check the Keypad for more specific details regarding the error.

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Related Conversations Loading Gen 3 SimpliSafe So you have your system installed, and have questions about using it, or need any help with troubleshooting? Written by. Slow Red Pulse once every s. Hi tbrookin, A Base Station Reset would work, of course, because it's a reboot of the whole system. Fix this bug! Minor Error: Check Keypad for details. This indicates that there is a minor system error, such as radio interference. Need more speed? The turn it on.

This serves as the brains of the operation, interacting with the rest of your setup to let you know when an alarm is tripped. However, every so often you might run into issues with your Base Station and need to reset it.

Have you ever had your cell module replaced? We dismissed the notification and have armed and disarmed the system everyday for over a week now and it's still red. Hard reset: press the large button on the back of your doorbell for 10 seconds before putting it back on the charging mount to reboot. You can re-establish a connection with a simple reset: Unplug the base station. White Accessing menu via Keypad, Test mode. Gen 3 SimpliSafe So you have your system installed, and have questions about using it, or need any help with troubleshooting? All rights reserved. Remains solid until the alarm notification is dismissed on the Keypad, or the system is disarmed and re-armed. Stay Safe! Why is my SimpliSafe red? So if you have four cameras, you need an upload speed of at least 8 Mbps—and that's on top of requirements for any other devices connected to your home network.