Xbox one x disc drive not working

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Home Home. Troubleshoot problems playing a disc. If your disc won't load or play on your Xbox console, try the solutions on this page. How to correctly insert DVDs into your Xbox console. Make sure when you place the DVD in your console that the artwork faces up. If your console is resting vertically instead of horizontally, insert the disc so the artwork faces the proper direction, as shown in the image below.

Xbox one x disc drive not working

Home Home. Troubleshoot issues playing disc games on Xbox. Troubleshoot game issues on Xbox. For help with disc read issues on your Xbox console, see:. Troubleshoot problems playing a disc. Step 8: Check the console and the disc. Disc-based games can be affected by the physical quality of your discs and positioning of your console. Check that your console is positioned correctly. Your Xbox console requires proper positioning and ventilation to work as intended. Improper placement and care can lead to disc-related or power-related issues. Set up your Xbox Series X S console. How to position and ventilate your Xbox console. Inspect and clean the game disc.

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Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help.

Follow this guide to replace the disc drive also called the optical drive on your Xbox One X model Turn off the console and unplug any cables before beginning this guide. Follow general electrostatic discharge ESD safety procedures while repairing the console. This will require you to de-solder and solder two wires. Follow general soldering safety guidelines such as wearing eye protection, working in a well-ventilated area, and washing your hands after with soap and water after soldering. Use blunt tweezers to peel off the sticker covering the right-side screw on the back of the console.

Xbox one x disc drive not working

If you're trying to insert your favorite game's disc into your Xbox One, but it just doesn't seem to want to pull the disc in, you're on the right page. Read on to figure out how to solve your issue and get back to gaming. If your Disc Drive isn't ejecting a disc already inside, check out this page instead. Sometimes, out-of-date system files can cause issues with your Xbox's functionality. Ensuring that your Xbox has the latest system updates is essential to keeping its software functioning correctly. Occasionally, issues could occur when your System's files become corrupted. If this is the case, you must factory reset your Console. Following these steps will reset your console, and will remove your local saved data. Be sure to back up your saved game data to an external storage drive. Problems with the disc drive or other internal components can result in difficulties accepting discs.

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We believe your tech should work With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge. Choose where you want to search below Search Search the Community. Our stores. This reset operation will delete all your data, including apps and games. Note: Be careful of the Reset and remove everything option. After inspecting your parts for damage, it's important to clear out any dirt and grime in the disc drive and on your game. Try changing the power mode and restarting the console to see if the game disc is recognized. Troubleshoot game issues on Xbox: Step 5. There are levers, rollers, and screws inside the disc drive, and if any of these parts break, your Xbox won't function like it used to. No games or apps will be deleted. Besides, the scratched game disc can also cause the Xbox one not reading disc error.

Home Home. Troubleshoot problems playing a disc. If your disc won't load or play on your Xbox console, try the solutions on this page.

Note You may be asked to download an update to the game before you can play it. It somehow resets the laser and works every single time. Insert the disc and listen to see if it rattles inside the disc drive or spins continuously. January 12, If you're having a problem with a single disc but other discs are working fine, try these solutions. If your disc is stuck in your console, see:. You need to see if there is dust or hair built-up in your drive. Use a soft, clean, slightly damp cloth, to lightly wipe from the center of the disc outward. Once done, Please insert your game disc half way to your console's disc drive. For more information, see:. For this situation, just need to clean up your drive. How to correctly insert DVDs into your Xbox console. If your disc works on another Xbox console, go to the following section:. Schedule a repair. To do this, you'll need to sign in to the Xbox network.