Your computer trusted platform module has malfunctioned

We will show you how to fix it. You may also see error codes like, and accompany it. Make sure to re-activate your Microsoft products after each fix.

You receive the following error, "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " after a system board replacement. You may receive an Outlook error that is labeled after a system board replacement. The error verbiage is "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " Figure 1. Figure 1. The system board change is causing the Office licensing and Outlook Exchange authentication to fail because the folder generated by those applications no longer matches the authentication tokens that are generated by the original Trusted Platform Module TPM chip.

Your computer trusted platform module has malfunctioned

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys. The current version of TPM 2. While it provides the respective services, there is a prevailing threat of malfunctioning. What to do if you observe the "Outlook Trusted Platform Module has malfunctioned? Now let's read this article to get the solutions. Before we lead into the solutions to TPM malfunctioning, there are things to consider. TPM, consequently, features multiple error codes and exists in various forms. As we are to teach you the TPM malfunctioning errors, we shall list them.

TPM, consequently, features multiple error codes and exists in various forms. Confirm the process of getting a prompt across the screen.

March 11, Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27, Ask a new question. Outlook with Office account keeps prompting for password. After entering it, an error pops up "Your computer's Trusted Platform Module has malfunctioned.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly. If not, you can back up your data and clear TPM. Step 1.

Your computer trusted platform module has malfunctioned

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application.

Hino truck white paint code

Contact your system administrator to find out if you are behind a proxy or firewall that is blocking this process. Then click on Yes in the UAC window. However, if it does not happen, you need to open the Device Manager again. To do so, turn off your computer completely and unplug the power cable and other peripherals, wait for about 30 seconds and plug the power cable back in, and turn your computer on. That allows you to re-activate your Office apps with a fresh slate. Once signed in, go to the Multi-Factor Authentication page and select the checkbox next to the user that has MFA enabled. Developed for improving security, TPM is a microchip embedded within the motherboard. You have to proceed with the "Security processor details" option under the "Security processor" section. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Then follow the on-screen prompts to complete the removal.

Ask a new question.

If this error persists, contact your system administrator with the error code If you use an anti-malware utility on your computer, briefly disable it and check if that makes a difference. View all page feedback. Warning: Personal files should be backed up and verified before doing the following steps. Step 3: In the vacant area across the right panel, right-click to select the "New" option. When he isn't hammering away at his Magic Keyboard, you can catch him binge-watching productivity hacks on YouTube. Back to Top. Enter your Windows user account name into the vacant box and select OK. These solutions clearly answer the " Outlook trusted platform module has malfunctioned. Note: We have to remind you that this operation will disconnect your PC from the domain, and when you are in Home Office, it may not be possible to reconnect it.