apple genious bar

Apple genious bar

Need tech support? Get personalized help at a reserved time.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time.

Apple genious bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Related stories. Quick tip : If possible, back up your device before taking it to a Genius Bar.

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Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first.

Before you bring your device in or send it to Apple for service, follow these steps to help protect your personal information and save time on your repair. Prepare your device for service. If you're bringing your device in for service. If you're sending your device to Apple for service. Never give your Apple ID password, device passcode, or account security details to anyone else. For some software support, you might be asked to enter your device passcode or Apple ID password. Always remain present while the technician has access to your device. Depending on whether you're bringing your device in or sending it, you can find additional steps in the next sections. If your device is unresponsive or you otherwise can't complete some of the steps, do as many as you can.

Apple genious bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair. A confirmation window appears with he details of your appointment. If it all looks good, click Reserve now.

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Ask a question Reset. Share icon An curved arrow pointing right. Sun Sunday Mar 24 March 24 a. Measure content performance. Experts have multiple certification levels to best assist customers. This article needs to be updated. To do this, download and launch the Apple Support app. If your iPhone or iPad isn't working or you're on a Mac, the best way to book an Apple Genius Bar appointment is via Apple's support page. To make an appointment, scroll down and tap Get hardware help , and sign in with your Apple ID. To book your Genius Bar appointment, click Find a location.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead.

Email address. Get started with your Apple ID. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced. Make your selection, and then tap Continue. Loading page content. Access your favorite topics in a personalized feed while you're on the go. Fancy yourself a bit of an Apple Genius? Learn more Sign up. Book a demo. Whether you shop in a store or shop online , our Specialists can help you buy the products you love. Related stories. We're going carbon neutral across our entire business by Select your issue by tapping on the relevant categories. Toggle limited content width.

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