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Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.
See all in-store and online services. Connect with a Specialist online. Or in a one-on-one session at an Apple Store. From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered. Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.
Book apple genuis bar
Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need. A number of topics within that category will appear. Select the one that best matches your need if there isn't a match, click The topic is not listed. Depending on the category and problem you've selected, a number of follow-up suggestions may appear.
If it all looks good, click Reserve now.
To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded. Feb 19, AM in response to twowiseguysmom. Mar 30, PM in response to ChrisJ
In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support.
Book apple genuis bar
Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer.
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To find your closest Apple Store or another authorized service provider, enter your zip code or let your browser access your Current Location. Follow Apple Support on Twitter. Click the device you're having issues with. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. Depending on the category and problem you've selected, a number of follow-up suggestions may appear. Apple Stores don't just offer technical support and service via their Genius Bars — you can also take classes. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Get hardware help. Get personalized help at a reserved time. Apple Support website Apple. The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely. Sun Sunday. Find a session. Tap Search at the top.
In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter.
Order pickup in store. We're going carbon neutral across our entire business by When you're done, click Continue , then click Reserve now to confirm. Reserve a shopping session. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Otherwise, click the name of the Apple Store you want to take your device to. Get hardware help. More about iphones. Choose how you'd like to get help. Today at Apple Join free sessions at the Apple Store and go further with the products you love. It's a good idea to make a reservation online before visiting the Genius Bar. Always saying ots full and. You can access this page through any web browser. A set of common help topics will be displayed. Create profiles for personalised advertising.
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