Fido 5 hours of data

November Here is my experience - clicked on the "Extra Hours of data" on the Fido app, timer came on and counting down.

Get a data boost every month at no extra cost , only from Fido! Available on all Data, Talk and Text plans. The data included in your plan is completely separate from the data used in 5 Extra Hours of Data! No WiFi? No problem!

Fido 5 hours of data

March I am trying to use the 5 hours of extra data since last month, and it doesn't seem to be working! The Fido App is up to date, the phones OS is up to date as well. When I select the Extra Data I see error messages at different places. The messages are either "something went wrong" or "no connection" when I clearly am connected to the Fido network. Go to Solution. September It happened to me when I added another account. I fixed this by choosing my number from the top drop down number. Somehow to app defaults to the number I am not using. Macy that's because you are logging in with your email and password you have to choose not the account holder and use your phone number this way every time you open the app it just shows the info for your number. Are you logged in to your account on the app when you're trying to access Data Bytes? If you are, you would need to log off to see the option. You would also need to make sure to log in with your phone number.

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Get a data boost every month at no extra cost , only from Fido! Available on all Data, Talk and Text plans. The data included in your plan is completely separate from the data used in 5 Extra Hours of Data! No WiFi? No problem! Watch your favourite shows without having to worry about your data usage.

Get a data boost every month at no extra cost , only from Fido! Available on all Data, Talk and Text plans. The data included in your plan is completely separate from the data used in 5 Extra Hours of Data! No WiFi? No problem! All at no extra cost! Just launch a session using the Fido My Account app. How do I activate 5 Extra Hours of Data? From the Fido My Account app, click on the 5 Extra Hours of Data banner, and start a session by simply shaking your phone for 3 seconds.

Fido 5 hours of data

February Why do my 5 extra hours of data do not show on my FIDO app? I am on Fido pulse 4GB plan.

Satbeems

What happens if I start a session and then lose connectivity? This has been part of Fido plans for a couple of years now. How do 5 Extra Hours of Data affect the data included in my plan? Fido has always had this - it isn't new. Go to solution. Did you mean:. Regular data charges apply outside sessions. Once the number authentication steps are complete, you should see the 5 Extra hours of Data banner. OP has no excuse to not know better Showing results for. View Original Size. On this page you will be able to check how many sessions you have used and when you have used them. You must not be on Wi-Fi.

Fido has announced new and existing Fido Pulse plan customers can now get up to 5 hours of free data via the Fido My Account app, in a new initiative called Data Bytes. Users will get 1 hour of free data, up to 5 times per month, on top of the existing data in their plans. Once a new Data Bytes session has started users have 5 seconds to cancel the session if it was started by accident , a timer tracks the hour and once complete, a notification informs customers the free data session has ended.

This is really not the experience we want you to have when using Data Bytes, I get it's not a pleasant surprise at all! Fido App, get free 5 x 1 hour unlimited data sessions per month Perfect for downloading or streaming on the go without wifi. If you reconnect to the Fido network and your session is still active example: 30 minutes remain , you will be able to use the remaining time. And don't forget: You must be connected to and be on the Fido Network excluding Extended Coverage areas. We'll be able to go into more detail around it once the bill is released after the 9th, we always put the pending usage through re-validation before billing to ensure accuracy. Hey AnomalyOd! There is no connection to the Fido Network. If you start a session and then move to Wi-Fi, your session will no longer be accessible. All at no extra cost! March How can I get the most out of 5 Extra Hours of Data? OP has been on RFD for 15 years, and has over 5, posts, and still posts this? You can contact us here or we can send you a private message on the Community, keep us posted! Not a Fido customer? Many applications that do not require high bandwidth such as email and web browsing should not be significantly affected by this speed reduction.