Good guys concierge

It is now stopped as I have not received any voucher after November. Does anyone else have similar issues?

It is not on their website anymore. In order to receive StoreCash you must continue to be subscribed to marketing communications from The Good Guys, or if you have a Gold Service Extras membership or a Mobile Extras membership you must continue to be subscribed to Concierge Member Communications. However, please be aware that if you unsubscribe from marketing communications, or if you have a Gold Service Extras membership or a Mobile Extras membership you unsubscribe from Concierge Member Communications, you will not receive any further StoreCash or StoreCash Offers in your Digital Wallet and any existing and unused StoreCash or StoreCash Offers in your Digital Wallet at that time will be void and cannot be redeemed at The Good Guys. Seems like you still get it if you subscribe to their marketing communications, which i believe is free to join. As jjj says, you need to sign up for the store cash Google wallet before you make your purchase for at least some of their cashback deals.

Good guys concierge

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However, good guys concierge, please be aware that if you unsubscribe from marketing communications, or if you have a Gold Service Extras membership or a Mobile Extras membership you unsubscribe from Concierge Member Communications, you will not receive any further StoreCash or StoreCash Offers in your Digital Wallet and any existing and unused StoreCash or StoreCash Good guys concierge in your Digital Wallet at that time will be void and cannot be redeemed at The Good Guys. Contacted them late Feb to which they replied: With the information provided we can see that you have only recently purchase the appliance.

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Checked for accuracy by our qualified fact-checkers and verifiers. The end-of-year sales are just around the corner, so you may be considering that big-ticket electrical item you've had your eye on all year. And if you're shopping at one of the nation's major electrical retailers, you'll probably be offered an extended warranty with your purchase. But buyer beware: the sales pitch may mislead you about your consumer rights. More information is available on the Maurice Blackburn website. According to the ACL, a retailer must offer to replace, repair or refund your money in the case of a major fault with a product. If the fault is minor, the business can choose to give you a free repair instead of a replacement or refund. Retailers are obligated to do this for a reasonable amount of time after a purchase, depending on the value of the product. So if you buy an expensive TV and it breaks through no fault of your own after just a few years, for example, the retailer must offer to fix it, replace it or give you your money back — the choice of remedy is yours. This holds true even if the manufacturer's warranty has expired and you didn't buy an extended warranty.

Good guys concierge

The Good Guys customers possibly affected by data breach at former third-party provider My Rewards. Up to 1. The electronics retailer released a statement saying the IT systems of a former third-party supplier, Pegasus Group Australia, now known as My Rewards, had been improperly accessed by an unauthorised user. The Good Guys said My Rewards had previously been used for reward services for "Concierge" members and it collected names, addresses, phone numbers and emails and, for some, dates of birth. However, it said drivers licence, passport and credit card data was not involved in the breach.

Gwen gwiz

Seems like you still get it if you subscribe to their marketing communications, which i believe is free to join. I am on same boat. Marketing Communications: In order to receive StoreCash you must continue to be subscribed to marketing communications from The Good Guys, or if you have a Gold Service Extras membership or a Mobile Extras membership you must continue to be subscribed to Concierge Member Communications. Based on my dealings with the GG, I suspect it's sales staff stupidity rather than malice. Kind regards. Guess I should call them. New Forum Topics Loading Did you subscribe to their marketing communications? I put that potential fire out straight away. Received a Concierge credit last week, with an additional note that "Due to technical upgrade issues online, this credit will not work on the web or over the phone", and that the expiry date had been extended to the end of the month. With the information provided we can see that you have only recently purchase the appliance. The Good Guys. Please stay tuned for you Concierge Credit! Does anyone else have similar issues? Bet they'll spout the 'you need to opt into marketing to receive the credit', they pulled that on me.

Its national headquarters is in the Melbourne suburb of Southbank, Victoria.

Having said that during the 2 or so years I was receiving them they were sometimes erratic and I would contact them to see what was up and they would send through. Use code xxxxx PIN xxx. With the information provided we can see that you have only recently purchase the appliance. I should have purchased from JB Hifi next door where they have my preferred color. Perhaps their SMS system is not working properly. This will bring you up to date. Only reason I got this crap concierge service is to extend warranty. Concierge is a load of crap, I bought a 3 year plan and never got any credits on the first year. As jjj says, you need to sign up for the store cash Google wallet before you make your purchase for at least some of their cashback deals. Op how do you get store credit? Sent my enquiry off a few weeks ago and still haven't heard anything back. New Forum Topics Loading The store staff either genuinely know nothing, or are purposely lying about the conditions of their "deals". Meaning you have not received one yet, but they are still on there way. I got caught out with this.