Hp printer not feeding paper

An Out of Paper or Load Paper message displays, and the printer does not feed or pick paper. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

I switch between card stock and regular paper. I indicate which type I'm using before printing. My printer isn't grabbing the paper. It tries twice, growling the whole time. I have to force in in there.

Hp printer not feeding paper

Issue While printing, the product does not pick up or feed paper from the input tray. Video: Troubleshooting steps for paper feed issues. The following video demonstrates troubleshooting steps for paper feed issues. The outside of the printer might not look the same as your printer, but the steps are the same. If you have trouble viewing the video or to the view the video in a different size, click here to play the video on YouTube. Step one: Reset the printer Press the power button to turn off the product. Press the power button to turn on the product. Step two: Check the condition of the paper and reload it Follow these steps to make sure that the paper is loaded in the product correctly. Replace any ripped, dusty, wrinkled, or bent paper. If the paper is curled, uncurl it by gently bending it in the opposite direction of the curl or replace the paper. Insert the stack of paper in the paper tray, and then gently push the paper guides snugly against the paper. If it is pushed in too far, the product will pick up multiple sheets of paper, which can result in a paper jam. Step three: Clear the paper jam Clear the paper jam from the back of the printer Make sure to remove any loose paper. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the product.

Select Custom from the Size is drop-down list, or the Custom tab. Click the tab that provides paper type and size settings. Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper.

Issue The product does not pick up or feed the paper from the tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the product software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting.

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without the risk of electrical shock. Look down through the open input tray and find the gray paper pick rollers. You might need a flashlight to illuminate the area. Press the swab against the rollers, and then rotate them upward with your fingers.

Hp printer not feeding paper

I switch between card stock and regular paper. I indicate which type I'm using before printing. My printer isn't grabbing the paper. It tries twice, growling the whole time. I have to force in in there. I've cleaned the heads.

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If all of the pieces ofpaper are not removed from the product, more paper jams are likely to occur. Printers with the roller above the input tray. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water. Community Home. In the Width and Height boxes, or the Width and Length boxes, type the dimensions. In the Width and Height boxes, or the Width and Length boxes, type the dimensions. The Print window opens. I tap OK. If the printer does not turn on by itself, press the Power button to turn it on. The type and condition of paper can affect the way your printer picks paper. Even small pieces of paper can cause paper feed issues. Solution two: Check the condition of the paper, and then reload it Paper feed issues might result from loading ripped, dusty, curled, wrinkled, or bent paper.

This is a brand new machine. The paper feeder works for copying. The paper feeder does not work for scanning, The scanner works using the flatbed.

Hold the Power button down. Follow these steps to perform a reset. Depending on your printer model, use the flashlight to find the paper pick roller. The printer might make noises as though it is printing, but no paper moves through it. If you have trouble viewing the video or to the view the video in a different size, click here to play the video on YouTube. Enter a topic to search our knowledge library Enter a topic to search our knowledge library What can we help you with? In the drop-down menu, click Printer Preferences. Remove any paper from the paper tray. Make sure to clean it thoroughly. Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water. It has been a while since anyone has replied. Insert the stack of paper into the tray, and then gently push the paper width guide snugly against the paper. Wait until the printer is idle and silent, and then disconnect the power cord and any cables from the rear of the printer. How to print a self-test report.