Microsoft xbox refund

When you request a refund for something you purchased from Microsoft Store, you can track universal synonym status online. Not all subscriptions are eligible microsoft xbox refund a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry.

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place.

Microsoft xbox refund

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month. Available for the last subscription charge. For more info, go to:. Countries with prorated refunds for Microsoft subscriptions. Things often go a lot faster when we know you. Sign In. Terms and refund policies. Learn more about our Xbox subscription refund policy.

Send feedback to Microsoft so we can help. For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Open Order history.

Home Home. Digital Game Purchase Refund Terms. Sign in to Xbox on your device. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online. Here's everything you need to know about requesting refunds for Xbox games, game purchases, and subscriptions. When investing in the expansive Xbox ecosystem, it's inevitable that mistakes will eventually be made. A product may be bought that doesn't work as planned or is genuinely broke like Cyberpunk on consoles at launch ; you may make a purchase and then realize you bought the wrong thing or made a mistake; a child or another Xbox user in your household may accidentally make a purchase from your account; and any other reason that would lead you to pursue a refund from Xbox and Microsoft. Microsoft makes the process of refunding Xbox games and game purchases easy, but that doesn't mean there aren't any restrictions on using the service.

Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility.

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To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you cancel a subscription in the following countries, you may be entitled to a prorated refund. Visit the links below to find out about refunds for other types of products:. Was this information helpful? Didn't match my screen. Need more help? Your subscription might be suspended because of an overdue charge. For certain offers, additional terms may apply to your purchase. Xbox subscription cancellations and refunds. Ask the Microsoft Community.

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below.

No jargon. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used. Open Order history. Microsoft security. Request a refund for digital games. Payment options and updates. Consumer and Regulatory Information. Didn't match my screen. For pre-sales support, or issues with purchasing, contact Sales support. Home Home. Any more feedback for Microsoft?