Sky multiroom not working

Sign in to get your answer quicker. Sky multi room box not working. Tried all the usual reboot options numerous times but it's still not working.

Sign in to get your answer quicker. Recently the second box keeps losing connection, shutting off to a blue screen, and saying it can't be used. A woman from sky told gave me a number to call if it happened again, it's happened twice since, and she said it would take me to the Sky Tech team, who would arrange a replacement box. However, I called the number and it took me here. So what is my next step please to rectify this issue. I have unplugged, and plugged back in. My broadband is still with Sky, which was upgraded a couple of years ago to the faster speed package.

Sky multiroom not working

Sign in to get your answer quicker. Amandastang More information is needed as we can't start to provide help from the info currently provided. Amandastang Have you tried rebooting your main Q box ie putting your box into Standby then switching it off at the wall for 30 seconds switch it back on then follow the on screen instructions. Try a Network Reset on the mini. Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box. You will be asked to press the WPS button on the main Q box not on the mini as the Network reset will start the mini WPS automatically If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. About Sky Community Offers. Sign In. Sky Q. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.

Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return.

Sign in to get your answer quicker. Have changed Internet providers today. Sky Q main box all set up okay. The multiroom box in our bedroom won't respond to the remote control. Have rebooted both sky Q boxes and multiroom box and pressed manually the wps box on both boxes to get them paired up. The multiroom box then said it was paired but said I'd need to set up a new WiFi connection for it. The remote control just won't do nothing with the box!

Sign in to get your answer quicker. Second multi room suddenly stopped being able to record or live pause. Thank you, I have completed the manual backup but it will not let me reactvate my viewing card. When I use the link it just takes me back to step 1 of manula backup. Amy advice, thank you.

Sky multiroom not working

Sign in to get your answer quicker. Sky multi room box not working. Tried all the usual reboot options numerous times but it's still not working. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return.

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If you had to press the Standby button Amber led on the front of the mini box. Please check your viewing card is insetted and your sky box is connected to your broadband'. Report post. Post 5 of 8. When I have all 3 of my multi boxes on the 3 one says to many boxes are in use. Since we moved to sky fibre the one upstairs keeps on freezing with both live tv and also streaming on things we have recorded. Chigirlx wrote: I phoned and got told they have techinical issues their end and couldn't even get my account up. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. No problem. Search instead for. Your Free Guide is on it's way, please check your e-mail now! All forum topics Previous Topic Next Topic. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return. To reboot press Standby on your Sky mini remote if the box responds to the remote , and then switch off and unplug at the mains.

Sky Q is a highly impressive TV platform, especially in its multiroom format.

Tried all the usual reboot options numerous times but it's still not working Hi Mick15 First try rebooting the main Q box and then when this is completely back up and running reboot the mini. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. There is no denying that Sky Q is a great system and perhaps the best part for me is the fact is that the new version of Sky multi-room called Multiscreen now connects wireless. All Replies. I think it seems to be a problem with the box receiving instructions from the remote. Post 7 of 8. Post 5 of 5. If the mini still does not connect try a Network Reset on the mini. Sign In. Post 10 of Try a Network Reset on the mini. Recently the second box keeps losing connection, shutting off to a blue screen, and saying it can't be used. Browse or search to find help, or start a new discussion on Community. Reboot the mini as above.