Vidaxl com au reviews

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Whether you are buying a house or setting up a business, the first thing that comes to mind after purchasing or renting the place is the furniture you will need to decorate the place. VidaXL is an Australian brand best known for its quality and reasonable prices. They started as a drop shipping business, but today they produce their products with long shelf life. They serve individuals as well as companies with their products. We have written detailed VidaXL reviews for your convenience so that you will save your time reading and researching about it to find out about its legitimacy and products and services. VidaXL was started in by two young entrepreneurs who aimed to sell products online on various platforms but on a small scale.

Vidaxl com au reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. Damaged Console table. Unable to assemble, all parts did not fit. Item was damaged. The table top was a mess, had a large chunk of wood inserted to hide a hole. Each day keep asking for a pick up date and time, but courier never arrives. Been active now for 4 weeks. Have to make a Consumer Affairs Tribunal application to fight for my refund. I recently bought a closet furniture. Today I check it asked me to pick 1 suburb away, due to them not being able to "reach" me yesterday. I dont have a car and thats why I bought furniture online and now they want me to jump on train breaking my back, pick up a furniture cause they cannot reattempt the send. Later on when I ask for refund they say they need the product to be returned back by THEIR OWN courier to their warehouse then and ONLY THEN they will process my refund, which happened to be unreported anywhere since they just blatantly change your status to shipped, now I am waiting for my money refund like an idiot with not status at all for 2 weeks already. This company doesn't have its own courier and just don't care if its product never reach customer or gone. Really disappointing.

Tip for consumers: Terrible customer service.

Reviewers complaining about vidaXL US most frequently mention customer service, credit card, and full refund problems. Proactively asks for customer feedback. This company responds to reviews on average within 13 hours. Shipping was super fast. After unpacking the biggest table had a detail on the wood finish but customer service took care of the matter. I must admit I wasn't expecting this much care for their customers. My issue was resolved fast and easy.

In the General Store category. Visit this website. Most relevant. Great looking product, replacing a 10 years old, almost identical set that fell apart over time. Date of experience: 03 February Reply from vidaXL. Dear customer, Thank you for your comment. It is our pursuit to provide you with high quality products. We hope our product will bring you more beautiful experience.

Vidaxl com au reviews

VidaXL is an online store that sells an impressive variety of home products. On Facebook, the brand has k followers, so you know they must be doing something right. This VidaXL review will cover the backstory of the company, their best-selling products, shipping and return policies, FAQs, and of course, customer testimonials. The duo was determined to make good products affordable online. Their digital success on eBay bloomed into a full-fledged website of their own, followed by becoming an international venture. From their headquarters in Venlo, The Netherlands, VidaXL sells their generous variety of products: everything from home and garden to toys, pet supplies, and hardware.

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Contact vidaXL. Follow Joel M. Date of experience: October 23, I sent you an email hoping that I will be able to solve this for you. The wood has also been polished, painted and lacquered. My issue was resolved fast and easy. I highly recommended it and will buy from them again. I had a pathetic experience with a TV stand I recently purchased. Visit this website. Reply from vidaXL Dec 1, Company has shady business practices! Date of experience: May 22, Claim your free account. I ordered the wrong sink and the return was so easy and I had a credit within days! What is the return policy?

In the General Store category.

Reply from vidaXL Oct 9, It stated it was in stock and would be dispatched within 2 days. Julie F. Dear Vikki, Thank you for your review. Absolute Bargain Exactly as described at a very good price and very quick delivery, I would buy heavier duty screws rather than use the ones included as they are not great quality but for that price it didn't bother me. After an exchange of emails Rita came up with a solution that I am quite happy with. Follow Ignatius H. If your order is being delivered to you, but you are not available to accept it, VidaXL will either give it to your neighbor or the nearest pick point from your home. We are truly sorry that you are disappointed with our services. Worth checking out! Dear Dereck, Thank you for your feedback. Garden Shed Greyx45x Instructions were wrong so had to work out how to assemble it, missing hardware so needed to go to Bunnings to be able to finish assembling it. Products used: None. I sent a faulty product back and was repeatedly refused a refund. Other Contains image or video.