Virgin media cancel contract number

But if you decide not to, you can change or cancel your package through one of the options below.

I have Asperger's which is a type of autism so for me doing it over the phone is very difficult to handle and would prefer it if I could do it online without having to physically talk to someone. Go to Answer. Just send a text with a description of cancellation to Your message will go into a queue and a representative will respond to you as soon as possible. See where this Helpful Answer was posted. I am sorry you are wanting to leave.

Virgin media cancel contract number

Dan Howdle May 26th, From dealing with cancellation fees to finding a new deal, our guide will talk you through the details. The most important thing to know first and foremost is whether you're still in your Virgin Media contract period or not. Before we get to the specific ins and outs, however, take a quick look at our checklist and be sure you have everything you need in order to get started. Before you call Virgin Media and unfortunately you do need to call or indeed decide whether cancelling your contract is really worth it, it's a good idea to make sure you have the following information to hand. Check broadband in your area. If you still have time left until the end of your contracted period, Virgin Media is going to charge you what it calls an 'early disconnection fee'. Other providers sometimes call this a cancellation fee, or an early exit fee. Virgin Media would prefer you don't think of it as a punishment for leaving early, but instead as compensation paid to Virgin Media for having set you up with services you will not be using for the minimum period and, it would argue, therefore not allowing it to make a profit. Virgin Media's terms and conditions differ depending on when your contractual minimum period began. More information on how the fees are calculated can be found here. If you have both Virgin Media broadband and TV in a bundle, it's double trouble.

Stay safe online. My Virgin Media App. Account - Mobile.

This is ridiculous. If I go with another provider will they deal with the cancellation? A warm welcome and thanks for posting on our community forums. We're sorry to hear that you're having trouble trying to cancel your account with us. If you're call is cutting off before speaking to an agent, when you call do not enter any details when prompted, after a short period of time you will be presented with the main menu and an agent will answer shortly after. Please be aware this is not an immediate response team; however we will get back to you as quickly as possible.

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Virgin media cancel contract number

But if you decide not to, you can change or cancel your package through one of the options below. This is stuff like saving important emails from your Virgin Media account, as it will be closed 90 days after you have been disconnected. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. Learn more about your final bill. The Virgin Media kit is part of the service we provide, so we may ask you to return it including remote controls and power cables. Just make sure you forward anything important to a new email address. Leaving Virgin Media.

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See where this Helpful Answer was posted. I have left my DD open, and my son will take any actions needed to recover any over payments should that happen. The agent who eventually came on told me that as far as she could see my services are cancelled and to ignore the emails mention of my of my "new package" really? Networking and WiFi. Most viewed. The Virgin Media kit is part of the service we provide, so we may ask you to return it including remote controls and power cables. Other providers use the lower consumer price index. My Virgin Media App. TV on the go. My Virgin Media App. Sort any admin This is stuff like saving important emails from your Virgin Media account, as it will be closed 90 days after you have been disconnected. Hi Sparky thanks for your reply here. Unfortunately, we're unable to process any cancellation request from here.

In this guide. Are you unhappy with your current Virgin Media broadband deal? Whether you want to switch provider or simply want to stop receiving a broadband service, you need to follow the steps below.

Virgin Mobile. Accessibility and extra support. Manage Your Account. In this case, you'll get a cheque sent out 35 days after your account is closed. I'm happy to look at the issues surrounding the live chat that you're currently experiencing on your device whilst your away. Stream from Virgin Media. Virgin Mobile. More information on how the fees are calculated can be found here. Account - Cable. I have Asperger's which is a type of autism so for me doing it over the phone is very difficult to handle and would prefer it if I could do it online without having to physically talk to someone. Giving notice today that means the services will terminate on or around 18th October which means there will be a period where you have two services etc. Stay safe online. Dave I don't work for Virgin Media. Thank you Arissa, My wife will attempt to cancel via the phone as I am rather deaf, we are both in our late 70's now. You can share your experience with them.